Assistant Sales Manager

Roles and responsibilities

As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. An Assistant Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
• Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
• Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
• Produce accurate and timely reports that meet the needs of the hotel and the management company
• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator

What are we looking for?

An Assistant Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Experience in a similar role with a proven track record

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous

Desired candidate profile

Qualifications:
Education: Bachelor’s degree in Business, Marketing, or a related field preferred.
experience in sales or business development, with at least 1 year in a supervisory or leadership role.
Skills:
Sales Acumen: Strong understanding of sales strategies, techniques, and market dynamics.
Communication: Excellent verbal and written communication skills for effective interaction with clients and team members.
Analytical Skills: Ability to analyze sales data and market trends to make informed decisions.
Customer Focus: Strong customer service orientation, with a track record of building and maintaining client relationships.
Team Leadership: Experience in motivating and developing sales teams to achieve targets.
Responsibilities:
Assist the Sales Manager in developing and implementing sales strategies to achieve company goals.
Support the sales team by providing training, coaching, and resources to enhance performance.
Monitor sales performance and report on metrics, identifying areas for improvement.
Collaborate with marketing teams to align strategies and campaigns with sales objectives.
Build and maintain relationships with key clients and partners, addressing their needs and concerns.
Personal Attributes:
Proactive: Self-starter with a strong initiative to identify opportunities and solve problems.
Adaptable: Ability to thrive in a dynamic environment and adjust to changing priorities.
Motivated: Driven to achieve sales targets and contribute to team success.
Positive Attitude: Enthusiastic and resilient, fostering a collaborative team atmosphere.