Irish English Customer Support
Irish English Customer Support
Posted on :
09-10-2024
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Job Description
Key Responsibilities:
- Provide outstanding customer service via phone email and chat to address customer inquiries and concerns.
- Assist customers with productrelated questions and ensure a smooth and positive experience.
- Record and manage customer interactions accurately in our system.
- Collaborate with team members to improve customer satisfaction and resolve issues promptly.
- Maintain uptodate knowledge of products and services to provide informed assistance.
- Participate in training sessions and team meetings as required.
Requirements:
- Native proficiency in Irish English.
- Strong communication and interpersonal skills.
- Previous experience in customer service is preferred but not required.
- Ability to work independently and as part of a team.
- Problemsolving skills and a customercentric mindset.
- Proficiency in using computer systems and software.
Work Schedule:
- Monday to Friday: 9:00 AM 6:00 PM
- Saturday and Sunday: Off
Benefits:
- Competitive salary based on experience.
- Hybrid working model with flexibility in working from home and the office.
- Opportunities for professional development and career growth.
- Supportive and inclusive work environment.
- Additional perks and incentives.
Remote Work :
No
Employment Type
Full Time
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