Coffee Bar Server

Roles and responsibilities

To serve the needs of the business, our guests and associates by ensuring that all guests are enjoying a positive and memorable experience. He creates one of the most powerful first impressions to our guests. Arabic Coffee Man has a friendly and outgoing personality, and genuinely interested in meeting, engaging and serving exotic Arabic coffee to all guests from all over the world. The position necessitates being an information provider, Arabic coffee server, receiver, diplomat, problem solver, salesperson public relations agent, all performed with the utmost politeness, efficiency and friendliness
Beverage Preparation

Brew and serve a variety of coffee drinks, including espresso, cappuccino, latte, and cold brews.
Prepare and serve teas, smoothies, and other specialty beverages.
Customer Service

Greet customers warmly and provide recommendations based on their preferences.
Handle customer inquiries, concerns, and complaints professionally.
Equipment Maintenance

Operate and maintain coffee machines and equipment, ensuring they are clean and functioning properly.
Perform routine maintenance and troubleshooting of equipment as needed.
Inventory Management

Monitor inventory levels of coffee beans, syrups, and other supplies.
Assist in ordering and restocking items to ensure a well-stocked coffee station.
Cleanliness and Organization

Maintain a clean and organized workspace, including the coffee station and seating area.
Follow health and safety regulations in food and beverage handling.
Training and Development

Train new staff on coffee preparation techniques and customer service standards.
Stay updated on coffee trends and techniques to enhance skills.
Desired Candidate Profile
Educational Qualifications
High School Diploma: Required; additional courses in hospitality or food service are a plus.
Experience
Previous Experience: 1-2 years in a customer service or food and beverage role, preferably as a barista or coffee specialist.
Key Skills
Coffee Knowledge: Understanding of different coffee beans, brewing methods, and flavor profiles.
Customer Service Skills: Excellent communication and interpersonal skills for engaging with customers.
Attention to Detail: Ability to prepare beverages with precision and consistency.
Multitasking Abilities: Capable of managing multiple orders and tasks in a fast-paced environment.
Personal Attributes
Passionate about Coffee: A genuine interest in coffee culture and preparation.
Friendly and Approachable: Warm demeanor that creates a welcoming atmosphere for customers.
Team Player: Ability to work collaboratively with coworkers in a busy environment.
Technical Skills
Barista Equipment: Familiarity with espresso machines, grinders, and brewing equipment.
Basic Computer Skills: Proficient in using point-of-sale (POS) systems for order processing.
Additional Qualifications
Certifications: Barista training or certifications from recognized coffee organizations can be advantageous.
Knowledge of Food Safety: Understanding of health regulations and food safety practices.

Desired candidate profile

Here’s a detailed desired candidate profile for a Coffee Man (Barista), outlining educational qualifications, experience, key skills, and personal attributes:

### **Desired Candidate Profile: Coffee Man (Barista)**

#### **Educational Qualifications**
- **High School Diploma**: Required; additional courses in hospitality, food service, or coffee-related training are a plus.

#### **Experience**
- **Previous Experience**: 1-2 years in a customer service or food and beverage role, ideally as a barista or in a coffee shop setting.

#### **Key Skills**
- **Coffee Knowledge**: Understanding of different coffee beans, brewing methods, and flavor profiles.
- **Customer Service Skills**: Excellent verbal communication and interpersonal skills for engaging with customers.
- **Attention to Detail**: Ability to prepare beverages with precision and maintain consistent quality.
- **Multitasking Abilities**: Capable of managing multiple orders and tasks in a fast-paced environment.

#### **Personal Attributes**
- **Passionate About Coffee**: Genuine interest in coffee culture and preparation.
- **Friendly and Approachable**: Warm demeanor that creates a welcoming atmosphere for customers.
- **Team Player**: Ability to collaborate effectively with colleagues in a busy setting.
- **Adaptable**: Flexibility to handle varying customer volumes and special requests.

#### **Technical Skills**
- **Barista Equipment**: Familiarity with espresso machines, grinders, and various brewing equipment.
- **Basic Computer Skills**: Proficient in using point-of-sale (POS) systems for order processing and transactions.

### **Additional Qualifications**
- **Certifications**: Barista training or certifications from recognized coffee organizations can be advantageous.
- **Knowledge of Food Safety**: Understanding of health regulations and food safety practices.

This profile ensures that the Coffee Man can effectively prepare high-quality beverages, deliver exceptional customer service, and contribute positively to the overall café experience.