Area Sales Manager

Location: KhayabaneShahbaz (DHA) and Clifton (Teen Talwar)

Company: Fresh Basket

Positions: 8

Tasks

Core Responsibilities:

• Store Hygiene & Cleanliness:
• Ensure that all hygiene standards are met including maintaining clean and professional dress/uniform shoes hair nails and body odor.
• Ensure the store is customerready by 08:00 HRS.
• Manage the cleanliness of shelves floors and display areas throughout the day.
• Customer Relationship & Service:
• Develop strong customer relationships by ensuring prompt and professional service.
• Manage morning briefings customer service training new product training and loyalty card promotions.
• Operational Management:
• Oversee the daily operations ensuring the store is functioning smoothly and meeting all performance goals.
• Ensure cashiers are prepared with receipt rolls and other necessary supplies.
• Ensure FIFO (First In First Out) is followed to reduce wastage and monitor the quality of fruits and vegetables including packaged items like rocket basil and kale.
• Inventory & Ordering:
• Manage inventory by placing accurate orders reducing wastage and following up on supplier returns and GRRN (goods receipt and return notes).
• Conduct daily performance evaluations and monitor waste aiming for a maximum waste rate of 3.5% over 30 days.
• Daily & Monthly Tasks:
• Complete DSR (Daily Sales Report) reconciliation Google Sheets maintenance and verify price updates.
• Submit expiry intimation reports on the 5th and 20th of each month.
• Display & Store Maintenance:
• Manage store displays ensuring morning and evening displays are appealing and up to standard.
• Ensure all company assets are in good working condition.
• Conduct regular checks using the Operation Branch Manual and maintain the pantry.
• Performance & Reporting:
• Provide daily targets and work to increase monthly transactions (1.5% MOM increase) and average transaction value (Rs. 25/ MOM increase).
• Monitor customer feedback ensuring a high percentage of positive responses.
• Track and control cash card and customer credit transactions ensuring accuracy and accountability.
• Track wastage inventory variance and other key metrics reporting monthly on performance.
• Branch Closing & Financial Oversight:
• Oversee branch closing ensuring all files (DSR DCS Petty Cash) are properly maintained signed and reconciled.
• Manage energy consumption (KE Units) and petty cash control.
• Handle bank discount files supplier returns and conduct FAOTW (Focus Area of the Week) sessions with staff.
• Compliance & Audit:
• Ensure all company policies and procedures are followed including proper filling of the Branch Operation Checklist.
• Submit daily closing pictures and ensure all reporting and documentation are complete.

Requirements

Requirements:

• Minimum age of 40 years.
• At least 3 years of experience in retail FMCG particularly in supermarkets or stores.
• Proven excellence in customer service including greeting assisting and resolving customer issues with a downtoearth approach.
• Strong leadership and customer service skills.
• Experience with inventory control financial oversight and staff management.
• Proficient in Google Sheets and other retail management tools.

Job Type: Fulltime

Pay: Rs90000.00 Rs110000.00 per month

Benefits

• Medical benefits.
• Employee discount on store products
• Provident Fund
• Leaves
• Picnic/outing Plans

How to Apply:

Please send your resume to with the subject line Store Manager Application.

Walk In (Interviews): From 03:00 pm to 07:00 pm

Fresh Basket Head Office Floor 3rd Plot 33C St 1 Badar Commerical Phase V Ext DHA Karachi.

Note: Please bring an updated resume to the interview whether youre selected or coming for a walkin.