Transforming BPO Excellence: Join the Pioneers in Global Outsourcing Innovation
Our client leads the charge in transforming outsourcing for highgrowth companies globally. They specialize in seamlessly integrating a skilled diverse workforce into organizations enhancing operational efficiency through cuttingedge technology and innovative solutions. Their success story is built on fostering a dynamic work environment that champions creativity and collaboration empowering employees to thrive in their careers. With a commitment to excellence our client offers prime office locations prepaid medical benefits and extensive opportunities for professional development. Embrace a supportive work culture that values diversity provides ongoing upskilling through specialized programs and offers competitive benefits all while maintaining a vibrant worklife balance. Join a team that not only embraces innovation but also sets new standards in empowering employees to drive success across various sectors.
Role Breakdown: Navigating Your Netsuite Journey
Be part of our client s team as a Netsuite Systems Analyst. Youll collaborate with operations engineering and finance teams to implement and manage enterprise systems. Ensure data integrity develop processes and advise on best practices to enhance workflows and scalability primarily focusing on NetSuite.
Employment type: Indefinite term type contract
Shift: Monday to Friday 8:00 am to 5:00 pm EST
Work setup: Remote
Key Duties: Driving Efficiency in Outsourcing
- Maintain the integration of NetSuite with internal and external applications including EDI multiple thirdparty logistics (3PLs) and the data warehouse system.
- Work with business partners on all new initiatives: gather needs & requirements map data define business processes conduct unit testing integration testing UAT and manage production cutover.
- Proactively partner with customer experience and operations to analyze and resolve reported application issues providing production support for daily operations.
- Develop reports workflows saved searches and queries in NetSuite to support business requirements.
- Manage NetSuite ERP administration configuration maintenance change management and ensure proper updates to the production system.
- Configure business and functional requirements correctly in NetSuite and other applications; maintain uptodate knowledge of NetSuite functionality customization and integration.
Requirements
Qualify Yourself: Skills for Outsourcing Excellence
Qualifications:
- English Level: C1
- Hold a BA/BS in Computer Science Engineering Finance Accounting or another relevant degree.
- 3 years of experience as a Business Systems Analyst.
- 3 years of handson NetSuite administration experience preferred.
- 2 years of experience supporting and resolving daytoday production support issues.
- Ability to work collaboratively with crossfunctional stakeholders effectively prioritize and communicate on shared projects.
- Strong problemsolving and troubleshooting skills; comfortable parsing through large amounts of data using tools such as Excel and SQL to analyze and uncover issues.
- Excellent communication skills with both technical and nontechnical audiences.
- Experience integrating enterprise business applications to enable data and workflows.
- Demonstrated proficiency in ERP capabilities including item records inventory management customers suppliers purchasing receiving order management invoicing and shipping.
- Experience supporting multichannel brands through Ecommerce wholesale and retail.
- Experience with application integration for Ecommerce wholesale and logistics including EDI B2B B2C 3PL and cloud application integration tools like Celigo.
Tech Stack:
- NetSuite administration (3 years handson experience preferred)
- SQL (for data analysis and issue uncovering)
- Excel (for data analysis)
- Integration experience with enterprise business applications
- Experience with ERP capabilities (item records inventory management customers suppliers purchasing receiving order management invoicing shipping)
- Experience supporting multichannel brands through Ecommerce wholesale and retail
- Application integration for Ecommerce wholesale and logistics (including EDI B2B B2C 3PL)
- Cloud application integration tools like Celigo
Benefits
Perks & Pluses: Benefits Beyond the Norm
- 5 Days work week
- Prepaid medicine
- WorkItems (laptop mouse and headset)
- Indefinite term type contract
- 5 extra days of vacation leave (20 in total)
- Direct exposure to clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations Bogot and Medellin
- Upskilling: Emapta Academy
Welcome to Emapta Latam!
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our stateoftheart facilities competitive compensation and a supportive work environment that fosters professional growth. With over 720 clients worldwide and a team of nearly 7400 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaExperience
Qualify Yourself: Skills for Outsourcing Excellence Qualifications: English Level: C1 Hold a BA/BS in Computer Science, Engineering, Finance, Accounting, or another relevant degree. 3+ years of experience as a Business Systems Analyst. 3+ years of hands-on NetSuite administration experience preferred. 2 years of experience supporting and resolving day-to-day production support issues. Ability to work collaboratively with cross-functional stakeholders, effectively prioritize, and communicate on shared projects. Strong problem-solving and troubleshooting skills; comfortable parsing through large amounts of data using tools such as Excel and SQL to analyze and uncover issues. Excellent communication skills with both technical and non-technical audiences. Experience integrating enterprise business applications to enable data and workflows. Demonstrated proficiency in ERP capabilities, including item records, inventory management, customers, suppliers, purchasing, receiving, order management, invoicing, and shipping. Experience supporting multi-channel brands through Ecommerce, wholesale, and retail. Experience with application integration for Ecommerce, wholesale, and logistics, including EDI, B2B, B2C, 3PL, and cloud application integration tools like Celigo. Tech Stack: NetSuite administration (3+ years hands-on experience preferred) SQL (for data analysis and issue uncovering) Excel (for data analysis) Integration experience with enterprise business applications Experience with ERP capabilities (item records, inventory management, customers, suppliers, purchasing, receiving, order management, invoicing, shipping) Experience supporting multi-channel brands through Ecommerce, wholesale, and retail Application integration for Ecommerce, wholesale, and logistics (including EDI, B2B, B2C, 3PL) Cloud application integration tools like Celigo