Operations Officer Financial Technology

Our client is one of the fastgrowing Financial Technology companies in Africa

Job Summary: The company is seeking to hire a resourceful Operations Officer who will be responsible for resolving all reconciliation issues arising from transactions and performing automated backoffice processing such as dispute processing settlement reconciliation and reporting

Key Responsibilities

Reconcile and verify all settlement files obtained from the System before settlement

Report all inconsistencies realized during verification and reconciliation of the settlement files to the technical team and line manager for resolution before the actual settlement

Coordinate with Customer Experience teams to communicate transaction claims (reversals) successfully processed and settled.

Coordinate with Reconciliation teams of participating member banks to address their reconciliation issues and provide support promptly.

Compile all day s transaction vouchers and records and file them accordingly

Adhere to key processes in line with the respective job requirements to achieve high levels of operational efficiency

Identify process gaps in key areas and suggest remedial measures to address the gaps

Maintain and update a tracker of customer invoices and collections while following up with customers to ensure payments are received on time

Requirements

Bachelor s degree in accounting statistics or business management fields

3 years experience in the Banking/Financial sector

Experience with data analytics skills. i.e. proficient use of MS Excel and any other data analysis tools

Excellent problemsolving abilities

Excellent interpersonal and data analytical skills.

Excellent written and oral Communication skills

Efficient and able to meet deadlines.

Quick learning abilities and flexibility in all aspects

Benefits

Compensation Base pay ranges BTW N200k N350k Monthly net (Slightly negotiable) Other interesting benefits