Telesales Tele-caller

Overview:

Key Responsibilities:

• Make outbound calls to potential customers to introduce our products or services
• Explain product features and benefits to potential customers
• Persuade customers to make a purchase or set up an appointment for a sales representative
• Accurately and efficiently enter and update customer information in the database
• Meet and exceed sales targets and quotas
• Handle customer objections and provide solutions
• Follow up with customers to ensure satisfaction answer questions and resolve issues
• Maintain a high level of product knowledge
• Adhere to scripts and guidelines while also being adaptable to customer responses
• Collaborate with the sales team to develop strategies for increasing sales opportunities
• Provide feedback and input to management on customer trends
• Maintain a positive and professional attitude towards customers at all times
• Conduct market research to identify potential leads
• Participate in ongoing training and development
• Manage and update the sales database with call outcomes

Required Qualifications:

• High school diploma or equivalent
• Proven work experience in telesales or a similar role
• Demonstrated ability to meet and exceed sales targets
• Excellent communication and interpersonal skills
• Strong persuasive and negotiation abilities
• Ability to handle rejection and remain persistent
• Good understanding of sales techniques and strategies
• Ability to work well in a fastpaced targetdriven environment
• Proficient in basic computer skills and CRM software
• Customer service orientation and an understanding of customer needs
• Ability to multitask and prioritize tasks effectively
• Resultsdriven with a strong work ethic
• Adaptability and willingness to learn and improve
• Knowledge of products or services being offered
• Flexibility to work flexible hours as needed

communication,customer service,customer,sales