Primary Responsibilities:
- Everyday Basis telephonic calls need to be made to channel partners and End customers.
- Knowing the opinions of clients and specific business requirements and using product expertise to satisfy those requirements acquiring an indepth understanding of
- technological requirements to ensure service quality.
- Identifying and developing new business through networking followup calls and cold calling to create interest in products and generate new business leads.
- Documentation of Daily Calls funnels and relevant Details is a must.
Requirements
Qualifications and Requirements:
- Any Bachelor s degree or Masters (Computer Science or IT preferred)
- Good interpersonal communication and customer service skills are needed in order to work successfully with customers in ambiguous situations.
- Experience in tele calling BPO and IT Hardware sales will be preferred.
- At least 1 2 years of experience in hardware or software in Inside sales to SMB segments and enterprise customers.
- Fluent in English / Tamil and Hindi is must.
We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.