Freight Auditor Specialist

The Freight Auditor Specialist will perform the functions outlined below:

• Auditing Functions
  

• Maintain portfolio of accounts with hitting targets and maintaining KPI s
  

• Audit and verifies information in Trimble product stack Synergize Great Plains (internal systems) as well as any customer facing software to ensure that the outstanding arrears and/or delinquencies are valid and accurate
  

• Perform adjustments through Synergize with supporting back up for the write off or rebill with root causes and solutions to avoid the errors from re occurring
  

• Prioritizes course of action based on dollar amount and/or delinquencies outstanding prior history of the account multiple accounts if applicable
  

• Keep up to date on 3rd party sites for customers in your portfolio
  

• Records comprehensive information of all contact correspondence and collections action in Great Plains
  

• Prepares reconciliations of accounts
  

• Auditing over payments/duplicate payments and preparing Cheque Requisitions as needed for duplicate or over payments repayment back to customers
  

• Other Functions
  

• Preparing weekly projections to ensure we are on target for resolution of arrears & managing the % past terms and DSO
  

• Preparing of adjustments in a timely fashion & accurately with back up to support the request of credit memo or rebill (voids & debits)
  

• Advise of any customer changes that will affect the ability to be paid timely or cause discrepancies (ie. reference masking updates address changes or contact changes)
  

• Monitor payment trends to ensure no changes
  

• Understanding of all invoicing methods.
  

Requirements