Front Desk Personnel
Front Desk Personnel
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Job Description
JOB OVERVIEW:
Our client a fashion brand is looking to hire a front desk personnel. As front desk personnel you would be responsible for creating a positive and welcoming experience for visitors clients and team members. This position involves a combination of administrative customer service and organisational responsibilities contributing to the overall efficiency and professionalism of the brands front office.
RESPONSIBILITIES:
Greet and welcome visitors clients and employees in a friendly and professional manner.
Ensure the front desk area is visually appealing and reflects the brands aesthetic.
Provide information about the brand s products and services to clients and guests.
Assist in administrative tasks including sorting and distributing mail handling packages and coordinating deliveries.
Handle inquiries via phone email and inperson directing them to the appropriate departments.
Address and resolve basic customer concerns or redirect them to the appropriate department.
Schedule appointments and manage the brands calendar for meetings and events.
Serve as a central point of contact between different departments and external parties.
Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment.
Requirements
Minimum academic qualification of a Bachelors degree in any related discipline
An interest in the fashion industry
Innovative and creative
Passionate about helping people
A minimum of 2 years of proven experience in a customer service or front desk role
Excellent communication and interpersonal skills
Proficiency in using office software and equipment
Strong organisational and multitasking abilities
Knowledge or interest in fashion and current trends
Detail oriented
Professional appearance and demeanor
Minimum academic qualification of a Bachelor's degree in any related discipline An interest in the fashion industry Innovative and creative Passionate about helping people A minimum of 2 years of proven experience in a customer service or front desk role Excellent communication and interpersonal skills Proficiency in using office software and equipment Strong organisational and multitasking abilities Knowledge or interest in fashion and current trends Detail oriented Professional appearance and demeanor
Employment Type
Full Time
