Incident Documentation Jobs in Usa

Qualifications : The Major Incident Manager is a key driver for managing the resolution of technical problems with serious consequences to ServiceNow or our customers. This responsibility includes collaborating and partnering with the entire organization to drive action and foster gr More...

Your CareerThe role of Consulting Director in Unit 42 is a seniorlevel consulting position. The individual will be responsible for leading Unit 42s incident response engagements with our largest clients and in our most complex engagements. They will become the goto expert for clients More...

Location: Osaka Expo 2025 Department: Health and Safety Reports to: Pavilion Director Role Overview The Health and Safety Manager will lead the development implementation and management of health and safety protocols for the Pavilion at Osaka Expo 2025. This role ensures compliance wi More...

Roles and Responsibilities:We are seeking L1 support agents with basic IT skills and strong communication abilities both verbal and written at a native level in Japanese and business level in English. Selected agents will be trained to meet client expectations including environment pr More...

POSITION SUMMARYThe purpose of this position is to provide technical support to all company group users and external parties connected to the company systems.The IT Technical Support Engineer is included in everyday tasks works on the tickets keeps track of his/her own tickets and gro More...

Roles and Responsibilities:Define and design cloud platform infrastructure architecture design and migration approach while developing and maintaining relationships with key technical client stakeholdersManaging Cloud Platform Services including software deployment and upgrade system More...

Client Support Senior Analyst Tokyo Being a member of Chief Client Office the Client Support role focused on analyzing incoming client queries via phone email and web portal providing functional expertise and advice to clients act as first level of critical issue and coordinate nec More...

Position Overview: The Customer Success Manager (CSM) plays a vital role in managing and enhancing the operational relationship with our client s key customers. This position requires a combination of technical expertise customer management skills and project management abilities to More...

Work location: Osaka 100% onsite (Yodobashi station) Required language: Native Japanese and Intermediate English Key Responsibilities: Provide Install Move Add Change (lMAC) BreakFix and end user support activities as required. Where required provide support for the Manufacturing Shop More...

Jobs missionUnder the direct supervision and guidance of the Global Head of Information Security the job holder is part of the Global Information Security (Digital & IT Division) responsible for leading the implementation & execution of Global Cyber Defense Strategy implementa More...

Roles and Responsibilities:FIX Clients Onboarding and Support:Manage and perform the onboarding of clients and vendor systems using FIX connectivity and ongoing support:Analyze FIX specification documents and perform gap analysis for onboardingPlan and schedule FIX clients onboardingC More...

Work location: Tokyo Required language: Japanese Fluency and Business English Key Responsibilities: Handle end user Voice calls Chats in Japanese Language.Provide first level resolutions for End user computing and Business Applications.Ticket creation/Categorization / Prioritization i More...

Work location: Tokyo Required language: Native Japanese and Business English Key Responsibilities: Handle end user Voice calls Chats in Japanese Language.Provide first level resolutions for End user computing and Business Applications.Ticket creation/Categorization / Prioritization in More...

 Space and Rental ManagementThese include the following essential tasks:Area planning within the property (customer / user and FCM own)Preparation of area data for further billingArea planning for internal and external rental spaceSpace occupancy and office furnishing planning.CA More...

Deskside Support Engineer 100% 1 :12 Chiyoda / More...

Field Engineer The Field Engineer is part of Operations team that supports defense projects in Japan. Responsibilities: Act as the point of contact for Engineering and Quality queries related to Thales products taking ownership of customer related issues affecting inservice products a More...

Embark on an exciting exploration into the critical field of cybersecurity with an exclusive internship opportunity offered by Kreativstorm a dynamic and innovative managementconsulting firm based in Berlin Germany. Work remotely with our multinational team and realize your career amb More...

Unit 42Incident Response: IRUnit 42Palo Alto Networks CxOUnit 42DFIRDigital Forensics and Incident ResponsePalo Alto NetworksDFIRUnit 42DFIRUnit 42Qualifications : 12CxO (EnCase FTK SleuthKit Volatility)NIST CSFISO 27001/2PCI : Our CommitmentWere problem solvers that take risks More...

Roles and Responsibilities:Key responsibility would be Operations services for Zoom platformResponsible for all operations activities e.g. Incident management change management service requestUnderstanding of the Digital Industry with a focus on Digital Workplace domain including Voic More...

We re hiring an experienced Onsite Field Technician to provide toptier IT support in Tokyo JapanThis role requires to commute two sites for work on different day in ChiyodaKu and Shibuyaku Tokyo Japan.Key Responsibilities:Technical Support: Troubleshoot and resolve hardware/software More...