Customer Support Remote Jobs in Japan

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TokyoTech Co. Ltd. is hiring a Customer Service Representative to assist customers with inquiries and provide exceptional service.Roles and Responsibilities: Respond to customer inquiries via phone email or chat. Provide information about products/services and resolve customer issues. More...

Responsibilities encompass collaborating with client IT design teams and Level 1 Service Desk to deliver support for fundamental infrastructure and desktop technologies standard to the clients operational setup. Additionally the role involves hardware asset management overseeing the I More...

Roles and Responsibilities:Resolving incident casesMonitor capacity performance and availability using popular network tools and act to correct anomalies when neededIncident tracking to ensure continuity across shiftsVendor management with PSTN Service provide OEM for resolution of ti More...

We are looking for someone who has prior Desk side Support L2 Roles and Responsibilities:Troubleshoot support and incidentmanage user PCs and other related technical infrastructure according to the client s SLAProvide technical support to desktop/laptop PCs printers monitors server More...

ABOUT THE COMPANYOur client is a leading provider of technology scouting market research and business intelligence services on emerging technologies with a global presence spanning over 80 countries. Our client assists international organizations in making strategic business decisions More...

We are Unlock Design a recruitment agency based in Japan and the job description below is an opportunity with one of our forwardthinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates emphasizing their privacy and longterm career goals. More...

Overview:As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project your primary responsibility is to ensure the smooth functioning and continuous improvement of the ecommerce projectYou will provide technical support resolve issues and contribute to th More...

We are Unlock Design a recruitment agency based in Japan and the job description below is an opportunity with one of our forwardthinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates emphasizing their privacy and longterm career goals. More...

This is a remote position.Position:Positions are open at five distinct ranks: Postdoctoral FellowAssistant Professor Associate Professor Full Professor and Chair Professor.Responsibilities and DutiesApplicants will have extensive teaching experience have published high quality pape More...

Internet Rater OverviewCome shape the future of the internet with your everyday web surfing skills!As an Internet Rater you will review and grade internet search queries to help search engines work better.In other words youll tell the search engine how good or bad its results are base More...

You are passionate about technology and customers. You are a true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution. You will be a key resource to all teams for technical requests and questions. You will proactively h More...

At EWOR, we offer a 10-month, fully-sponsored Fellowship programme designed to assist entrepreneurial individuals in launching their own venture. The programme provides a master's degree like education in entrepreneurship, an introduction to successful entrepreneurs and unicorn founde More...

At EWOR, we offer a 10-month, fully-sponsored Fellowship programme designed to assist entrepreneurial individuals in launching their own venture. The programme provides a master's degree like education in entrepreneurship, an introduction to successful entrepreneurs and unicorn founde More...

Position Name:Desktop Support Staff Responsibilities: Fix issues like “forgot password”, “cannot open the file or save the file” Install OS / MS office in a new PC before handing a PC to a new joiner .. Vice versa delete all data and clean the pc and More...

Position Name:Technical Associate Actifio Support Responsibilities: Response, diagnosis, resolution and tracking by phone, email and chat of technical support queries. Maintain response and resolution speed as defined by SLOs; Keep high customer satisfaction scores and More...

Position Name:Technical Lead Actifio Support Responsibilities: Response, diagnosis, resolution and tracking by phone, email and chat of Technical support queries. Maintain response and resolution speed as defined by SLOs; Keep high customer satisfaction scores and follo More...

RequirementsEssential Qualifications/Experiences A PhD in a closely aligned area and PG Cert HE or equivalent; Ideally few years of teaching/research experience at a university or equivalent after completion of PhD degree; PhD supervision capacity; Strong publications record in an More...

Position Name:Production support of SAP Description: Job monitoring Issue resolution Interaction / communication with business users Coordination with SAPSMO in China for issue resolution Coordination with other vendors (Hitachi WMS) Required escalations to required More...

Position Name:Azure support SME (Identity and Monitoring) Responsibilities: Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance trace More...

Position Name:Azure support SME(Tech lead)-Security Responsibilities: Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces More...

RequirementsEssential Qualifications/Experiences A PhD in a closely aligned area and PG Cert HE or equivalent; Ideally few years of teaching/research experience at a university or equivalent after completion of PhD degree; PhD supervision capacity; Strong publications record in an More...

Do you want to work from home and help fellow gamers. Join our customer support team and help us continue building on the principle of Gamers Helping Gamers: connect with your fellow geeky agents, work comfortably from your own home, and discover what it is like to provide support for More...

This is a remote position.Position:Positions are open at five distinct ranks: Postdoctoral Fellow,Assistant Professor, Associate Professor, Full Professor, and Chair Professor.Responsibilities and DutiesApplicants will have extensive teaching experience, have published high quality More...

Position Name:L2/L3 Support Engineer Responsibilities: Handles first level calls/cases from SL3/SL4 customers Case ownership, documentation and management Customer Management, Setting right expectation, Situation handling Driving case progression as per the SLA U More...

This is a remote position.Position:Positions are open at five distinct ranks: Postdoctoral Fellow,Assistant Professor, Associate Professor, Full Professor, and Chair Professor.Responsibilities and DutiesApplicants will have extensive teaching experience, have published high quality More...

Relocate to Malta Dynamics 365 for Customer Engagement Solution Architect (Consulting/Big 4) About the ClientOur Client is a Microsoft Gold Partner and leader in Microsoft software implementations formedium to large organisations, providing their clients with the ability to keep up wi More...

Relocate to Malta Dynamics 365 for Customer Engagement Solution Architect (Consulting/Big 4) About the ClientOur Client is a Microsoft Gold Partner and leader in Microsoft software implementations formedium to large organisations, providing their clients with the ability to keep up wi More...

This is a remote position.Position:Positions are open at five distinct ranks: Postdoctoral Fellow,Assistant Professor, Associate Professor, Full Professor, and Chair Professor.Responsibilities and DutiesApplicants will have extensive teaching experience, have published high quality More...

Position Name:IT Support Engineer Responsibilities: Handle daily queries by emails and telephone calls for the applications in scope. Work includes query analysis, troubleshooting and getting back to the business users or IT counterpart in a timely manner in both English and More...

Position Name:Azure Support SME/Azure VM Responsibilities: Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolv More...