IT Service Management Jobs in Gurgaon

Job Responsibilities: Customer Interaction: Communicate with customers via phone email and chat demonstrating empathy active listening and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions aiming for firstcontact resolu More...

Responsibilities: Engage clients in appropriate communication that manages client expectations and builds a collaborative relationship with the client. Respond to email inquiries promptly professionally and efficiently to provide resolution. Understand and resolve customer requests q More...

Understand the Insurance business end to end Analyze and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations Qualifications & Skills Requir More...

OverviewThe Customer Service Representative plays a crucial role in the organization as the primary point of contact for customers. They are responsible for providing exceptional customer service resolving inquiries and ensuring customer satisfaction.Key ResponsibilitiesResponding to More...

Key Responsibilities: 1. Governance Framework Development: Lead the development and implementation of IT governance frameworks tailored to the specific need between the two companies. Define governance structures roles and responsibilities to ensure accountability and transpa More...

MUST HAVE: Manual Testing AutomationTest Strategy and Planning:Develop comprehensive test strategies and plans for MDM implementations considering both functional and nonfunctional requirements.Lead the creation of test cases test scripts and test data based on business requirements a More...

Job Role: HOD Housekeeping/Room Division Management Experience: 10 years Job Description: The Housekeeping/Room Division Management HOD will lead the Housekeeping and Room Division departments ensuring excellence in both academic and practical aspects. The candidate More...

About Peppermint RoboticsPeppermint is a robotics company based out of Pune (INDIA). Started in 2019 in SINE IIT Bombay. Peppermint Robotics has grown into a leader in commercial cleaning robots and has its operations across 5 countries. Peppermint Robotics has teams based out of its More...

Customer Service Representative Job description: We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their applicationperform screening of candidates schedule/reschedule their first day and share first day details with new emplo More...

Brief Overview of the Job Description: The Operational Risk Manager is responsible for managing all aspects of Operational Risk within the organization ensuring compliance with regulatory guidelines and safeguarding the interests of stakeholders. This role involves collaborating with More...

OverviewThe role of a Customer Service Representative is crucial to the organization as they act as the first point of contact for customers providing assistance and resolving inquiries ultimately contributing to customer satisfaction and retention. They play a pivotal role in maintai More...

Overview:The Customer Service Representative plays a crucial role in our organization by being the primary point of contact for customers. They are responsible for delivering exceptional customer service resolving inquiries and maintaining customer satisfaction. This role is vital in More...

Service Information Developer position will utilize the TSCM (Troubleshooting Service Content Manager) an Authoring tool to develop This information is based on complex research of product service requirements and must be completed promptly and accurately.

Overview:The Customer Service Representative plays a crucial role in the organization serving as the primary point of contact for customers. This role is vital in ensuring customer satisfaction resolving issues promptly and maintaining positive customer relationships. The Customer Ser More...

CSS will be responsible for followings (KRA): Act as a bridge to handle escalation between fleet center ground staff and customers Monitor and ensure quality PD performance on the allotted ground. Performing surprise fleet audits on monthly basis and highlighting good practices foll More...

Maximo Asset Management Specialist Role Below are the key areas of expertise required: Follow all the aspects related to the projects such as rollouts of new projects tests and UATs. Experience with Maximo addon Modules like Maximo ACM Maximo Transportation Scheduler and Safet More...

This is a remote position.About our client:Our client is pioneer in test automation services revolutionizing how businesses optimize their testing efforts. Their suite of offerings encompasses cuttingedge web and mobile apps automation testing services meticulously crafted to guara More...

Job Role: HOD Front Office Management Experience: 58 years Job Description: Key Responsibilities: Leadership and Management: Oversee the Front Office Management department ensuring high standards in academic and practical training. Academic Development: Deve More...

We are working with a leading Outsourcing/BPO company that is looking to recruit French speaking Technical Support Advisor for their Benalm dena office. Location: remote Portugal (after initial 2week office training in Porto)Employment type: FulltimeRemuneration: Base salary bonuse More...

Join us as a Sales Expert (1.5 4 yrs) and work remotely!Salary 4 lpaKey responsibilities :Proficient in B2B sales for IT and digital marketing servicesExcellent fluency in ENGLISHRelevant experience in voice process (cold calling) UK (MANDATORY)Sell products related to website seo More...