Academics support Jobs in India

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES Provides indepth product support to FIS clients by resolving incoming inquiries. R More...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction Time to Relief/Resolution (TTRf/TTR) reducing backlogs. increasing efficiency and implementing/upholding chan More...

What you can expect from us:At ServiceNow we make work better for everyone including our own employees. We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible for our employees. Win as a Team is More...

We are seeking a dedicated Qualtrics Application Support with 24 years of experience to join our support team. In this role you will ensure the smooth operation of our HR applications by handling secondlevel incidents collaborating with various stakeholders and driving continuous impr More...

We are seeking a dedicated Qualtrics Application Support with 24 years of experience to join our support team. In this role you will ensure the smooth operation of our HR applications by handling secondlevel incidents collaborating with various stakeholders and driving continuous impr More...

This is a remote position. Excited to join the world of customer support Apply now for the Customer Support Executive position at MTC! Abhyaz is seeking a dedicated Customer Support Executive who is passionate about delivering exceptional service. If youre ready to prov More...

Graduate in any stream of Science / Commerce / Engineering. Exclude Arts and Civil Engineers Candidate must have a minimum of 8 years’ experience in handling a team size of 30 members working on multiple SaaS products He / She should have a good command on ticket More...

Global IT Support Team Memberis part of the Global IT Service Delivery teamthat provides Technical and Software distribution services globally 24* 7 in English We are looking for Trainee Global IT Technical Support  IT skills 01 years of experience in Windows envir More...

We seeking a Senior SBC Support Engineer with Genesys Pure Engage experience to join our US client remotely. The project involves transforming the customer experience (CX) systems and processes from traditional call centers to an omnichannel platform. This transformatio More...

Key ResponsibilityInternal and external coordinationCustomer & Partner facing support on Emails Chats and CallsAmadeus GDS Skilled (if Sabre skilled as well is a plus)Manage Customer Claims (pretravel/post travel)     QualificationsFluent in  English (Spok More...

Candidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically include questions sur More...

Your CareerYou will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. Youre a critical thinker in understanding the methods techniques and evaluation criteria for ob More...

Your CareerPrisma Cloud Compute Edition delivers a cloud workload protection platform (CWPP) for modern enterprises providing holistic protection across hosts containers and serverless deployments in any cloud throughout the software lifecycle. Prisma Cloud Compute Edition is clo More...

Your CareerAs Principal Support Specialist for Palo Altos SASE offerings you are a thought leader who brings in elevated and consultative postsales technical support to Palo Alto Networks End User Customers. You would be highly impactful when acting as TAC lead for large customers wit More...

Your CareerAs Principal Support Specialist for Palo Altos SASE offerings you are a thought leader who brings in elevated and consultative postsales technical support to Palo Alto Networks End User Customers. You would be highly impactful when acting as TAC lead for large customers wit More...

Your CareerYou will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. Youre a critical thinker in understanding the methods techniques and evaluation criteria for ob More...

Your CareerYou will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. Youre a critical thinker in understanding the methods techniques and evaluation criteria for ob More...

Respond promptly to incidents reported through 1st line support or monitoring systems. Diagnose troubleshoot and resolve issues following agreed procedures. Escalate complex or unresolved incidents to appropriate teams or thirdparty vendor adhering to agreed service level ag More...

Job Title: GermanSpeaking Customer Support Representative (Remote Based in Poland)Location: Remote (Poland)Job Type: FullTime About the Role:Are you a skilled professional with a background in Pharmacy or Dermatology Do you have a passion for helping others and fluency in German More...

Ready to embrace a new adventure in LisbonWe are looking for fluent Turkish speakers with a good English level to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.What we are looking for in a More...