drjobs German-Speaking Customer Support Representative

German-Speaking Customer Support Representative

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: GermanSpeaking Customer Support Representative (Remote Based in Poland)
Location: Remote (Poland)
Job Type: FullTime


About the Role:
Are you a skilled professional with a background in Pharmacy or Dermatology Do you have a passion for helping others and fluency in German Join our team as a Germanspeaking customer Support Representative working remotely from anywhere in Poland. In this role you will use your expertise to provide excellent support to our customers answering inquiries providing guidance and ensuring their satisfaction.


Key Responsibilities:
  • Deliver highquality customer support in German through various channels (phone email chat)
  • Address customer inquiries related to pharmacy or dermatology products and services
  • Offer knowledgeable assistance and advice based on your professional expertise
  • Maintain accurate and detailed records of customer interactions
  • Collaborate with internal teams to resolve complex cases effectively


Requirements:
  • Fluency in German (written and spoken) and proficiency in English
  • Bachelor s degree in Pharmacy or Dermatology (required)
  • Previous customer support experience is an advantage
  • Excellent communication and interpersonal skills
  • Ability to work independently and handle customer inquiries with empathy and efficiency
  • Must be currently residing in Poland


What We Offer:
  • Competitive salary and performancebased bonuses
  • Flexible remote work model based in Poland
  • Opportunity to make a positive impact in customers lives
  • Supportive and collaborative team environment


How to Apply:
If youre passionate about customer service and meet the requirements wed love to hear from you!

customer support,customer service,customer,communication,german,bonuses,chat,communication skills,interpersonal skills,fluency in german,problem-solving,dermatology,email,proficiency in english

Employment Type

Full Time

Company Industry

Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

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