Technical Trainer Jobs in Cairo

Conducts annual training and development needs assessment Experience in Travel/Airline domain is preferred Work with client closely to launch any new training program without any business disruption Participate in the transition tollgate calls to ensure readiness from Knowledg More...

Conducts annual training and development needs assessment Experience in Travel/Airline domain is preferred Work with client closely to launch any new training program without any business disruption Participate in the transition tollgate calls to ensure readiness from Knowledg More...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

. Ensure successful execution of training needs . Measure program training effectiveness . Responsible for on-going observations of trainees, providing guidance, mentoring and support that focus on performance improvement of the candidate. . Send reports/MIS to the Operations team More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Call Center Trainer to oversee our call center agents: monitor s More...

You are an experienced system administrator with around 3 years in the field. You are fluent with automation and integrations, and interested in forward-looking cloud-based development infrastructures. You have great communication ss, both with technical and non-technical personnel. Y More...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, More...

Roles and responsibilities As a Technical Author, you will participate in development of product strategy. You will have input into product design and user experience. You will combine technical expertise with leadership in documentation, collaborating with colleagues across the comp More...

Roles and responsibilities Designing, manufacturing, and installing components that fulfill requirements. Analyzing problems or deficiencies and developing solutions to resolve them. Conducting experiments and evaluations to improve and innovate product designs. Creating plans a More...

Plan, develop, organize, write and edit operational procedures and manuals Research, develop and document technical design specifications and test scripts Produce electronic documentation in addition to hard copy manuals Maintain a comprehensive library of technical terminology a More...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc More...

Technical RecruiterResponsibilities: Employ effective outbound recruitment strategies to identify and engage both active and passive candidates for critical technical roles Proactively encourage a high volume of applications for technical positions by implementing targeted recru More...

Producing high-quality documentation that is appropriate for its intended audience Working with internal teams on product and documentation requirements Writing easy-to-understand user interface text, online help and developer guides

Collaborate closely with cross-functional teams, including architects, designers, and front-end developers, to translate business requirements into scalable and robust back-end solutions. Design and develop microservices-based architectures to ensure scalability and resilience. Imp More...

Technical Analysis: Expertly assess technical requirements for industrial plant spare parts, ensuring accurate identification and sourcing of suitable components. Purchase Requisition Management: Prepare and review purchase requisitions, ensuring compliance with company standards a More...

Lead development of features, experiments, technical projects, and complex systems  Be a technical architect, leader, with hands-on experience towards the right technology. Translate application storyboards and use cases into functional applications. Design, build, and maintain e More...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to cu More...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with More...

Participate in the delivery (BUILD phase) and operations (RUN phase) of company solutions. Collaborate with Project Managers, Service Delivery Managers, R&D, and DevOps team members. Contribute to the automation and optimization of deployment and operational tasks.

Roles and responsibilities Manage and develop the relationship with designated account(s) in Middle East and Africa throughout the engagement against the contractual deliverables & commercials. Become the trusted advisor for the customer, in order to help to maximize their inv More...