Senior Representative Real Time Management Jobs in Cairo

Distributes accurate and timely agent schedules using WFM now / Nice IEX Inputs intraday corrections and exceptions into systems for agent time off and absences Monitors inbound volume for unusual activity to ensure staffing needs are met Recognize abnormal scheduling More...

1. Executing Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process 2. Accelerating pipeline and increasing conversion by executing More...

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an More...

*** Commercial Property Solicitor - Hybrid working ***Anthony Knight Recruitment are seeking an experienced Commercial Property Solicitor to join their client based in the heart of London, (Hybrid working 2 days in the office and 3 days from home). The suitable candidate will be 2+ y More...

Ensure that customer transactions are successfully and efficiently completed.Provide effective operations support to the sales team.Provide buyers with details of properties that fit their requirements and arrange visits to view the properties.Communicate with clients to identify thei More...

Knowledge Management Senior Analyst Responsibilities Managing an estimated 1000 documents, including Process Maps, Desktop Procedures, and various related documents like Service Catalog, trainings, etc., in Knowledge Management Module and other tools. Ensuring documentation is More...

Initiate supplier pre-screening process, approval flows for contracts & vendors Manage supplier onboarding in the collaboration tool Establishing guidelines for evaluating the performance of approved vendors. Assist vendors with approvals, ensuring compliance with business po More...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. Role Brief:Are you passionate a More...

Supervise a team who is handling our clients request and ensure regular measurement of progress by KPI’s and forecasts to internal and external stakeholders using key account metrics drive digital adoption throughout the processes. Developing trust relationships with a portfolio More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

Preparing a customer database and updating it Develop executive plans to achieve the company’s goals. Providing creative suggestions to improve the level of service. Building a successful business relationship with customers. Develop solutions to existing or expected More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

. Elevate the customer service experience, cultivating a base of engaged and satisfied customers. . Own customer issues from start to finish, coordinating with relevant departments for resolution. . Analyze performance metrics to deliver comprehensive reports and insights. . Han More...

Meeting with and advising senior executives throughout the consultation process. Determining business needs and identifying weaknesses. Assessing and analyzing business practices and procedures. Compiling and presenting research findings and recommendations. Developing detailed More...

Design as-is business process diagrams, trigger Inefficiencies, gaps, loops, bottlenecks, Etc... Streamline business process workflows ensuring non value added activities elimination. Analyze process performance transactional data and propose improvements actions. Participate wit More...

Educating and constantly monitoring their agents. Generating and managing lists of properties for sale. Collaborating with contractors, home inspectors, attorneys, and other external stakeholders involved in various real estate transactions. Soliciting clients by promoting the br More...

Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progress reports for stake More...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends a More...

Conduct feasibility studies and develop accurate financial models for real estate projects.Prepare comprehensive market research reports including demand forecasting and competitive analysis.Monitor and interpret market trends economic data and real estate indicators to provide strate More...