Senior Customer Care Executive Jobs in Cairo

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...

Make confirmation calls to customers to verify orders and ensure accuracy. Engage in cross-selling and up-selling during customer interactions to promote additional products or services. Handle customer inquiries, complaints, and provide resolutions to ensure customer satisfaction More...

Oracle SQL Developer: A popular tool for database development and management Oracle Enterprise Manager: For comprehensive database management and monitoring Oracle Data Integrator (ODI): For data integration and ETL processes. Oracle Cloud Infrastructure (OCI): Leveraging cloud s More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our product More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Files documents and answers employee inquiries. Posts job vacancies, and do phone screening calls, schedules interviews, and confirms applicant availability. Gathers and organizes job applications. Writes employee communications and correspondence about updates and announcements. More...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Design and conduct market research surveys, interviews, and focus groups. Collect and extract data from various sources such as operational reports, contact center, social media, news, and market research. Analyze the data to identify trends and patterns, opportunities, and issues More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

MG Developments is a group of specialized companies that operates in real estate investment, tourism development, and construction. The Group was incorporated in 1998 . The company has launched several successful projects and is expanding its investments to cover new areas. Role D More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Engineering Oil & Gas Company is looking for a VESSEL SOFTWARE LEAD for an offshore Project located currently in Italy.Mission: Coordinate and manage automation system on board the conventional and DP vessel, where experience and high level on automation knowledge is necessary More...

Identify potential customers and generate leads through various channels. Conduct sales presentations and demonstrations to showcase our products or services. Negotiate and close sales deals with customers. Build and maintain relationships with new and existing customers. Meet o More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for a Sales Execuive to join our team. In this role you will be responsible f More...