IT Support Jobs in Cairo

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln More...

Responsibilities: Identifying future hiring needs and developing job descriptions and specifications. Collaborating with department managers to compile a consistent list of requirements. Attracting suitable candidates through databases, online employment forums, social media, etc More...

This role is a telephony role and as a confident communicator on both in and outbound telephone calls, the role holder will need to use their skills to help customers who may be experiencing financial difficulties. The role holder will need to be a good listener with a strong unders More...

Act as vendor account manager; managing the below: 1- Education & knowledge about Amazon systems, tools, and processes 2- Building up selection & catalog quality Optimizing supply chain & inventory operations 3- Driving increased traffic/conversion Working Backwards 4- Sh More...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc More...

Supervision of the SOC team in Egypt to ensure compliance to performance targets (KPIs) and overall customer satisfaction. To develop and to maintain a security service operational model to efficiently deliver security services to SOC internal and external customers. To continuall More...

Signing on new clients and helping them through the onboarding process. Managing client bank accounts, including opening and closing accounts, and overseeing transactions. Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and loans. Handling oth More...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching fo More...

Presenting and demonstrating Anahita’ S services to customers. Build scope of work/low level technical scope based on the business requirements. Deliver regional technical implementations and solution design within Alnafitha's services on customer’s sites and remotel More...

Description de lentrepriseNotre client est le plus important distributeur de magazines et de journaux au Qu Gr ce un r seau de plus de 180 000 abonn s et 6 500 points de vente, incluant plusieurs grandes banni res, il a distribu en 2022 plus de 80 millions d exemplaires d More...

1. Governance: Develop and maintain IT governance policies, procedures, and standards in alignment with industry best practices and regulatory requirements. Implement governance frameworks such as COBIT, ISO 27001, NIST, SOC 2, PCI etc., to ensure effective IT governance across the More...

As a Senior Network Administrator, you will ume an advanced role within the IT team, providing technical expertise and support to end-users while ensuring the smooth operation of IT services. Your responsibilities will encomp advanced troubleing, mentoring junior team members, and con More...

1. Manage the Implementation of the delivery assurance Framework and Processes. 2. Track and report the conformance to plans and expectations of IT and Business oriented initiatives and engagements. 3. Work with Product and other IT Teams to deliver against plans, in addition to wor More...

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their ob More...

Job Description As a Senior Network Administrator, you will ume an advanced role within the IT team, providing technical expertise and support to end-users while ensuring the smooth operation of IT services. Your responsibilities will encomp advanced troubleing, mentoring junior team More...

Manage Marketplace Sellers to build their business on amazon starting from acquiring selection, content creation, inventory management, to orders fulfillment. Engage with sellers to understand their needs and fit with Amazon's services and products. Work closely with internal s More...

Providing IT support to staff and customers, as well as responding to the server and network issues. Protecting company data by preventing the overheating of data center components. Running hardware diagnostics and replacing failing parts in a timely manner. Monitoring all networ More...

Business Development: Identify and pursue new business opportunities in the technology services sector. Develop and implement strategies to increase sales and revenue growth. Conduct market research to identify trends and opportunities. Client Relationship Man More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Proactively manage all aspects of Client Services for an assigned group of RM’s / portfolio of clients, ensuring high quality of service delivered at all times to Clients and internal customers. Work alongside Client Managers and Client Service Managers, taking responsibility More...