Wholesale Client Services Specialist - Relationship Support ManagementGSC
Posted on :
06-01-2025
Employer Active
1 Vacancy
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Job Description
- Proactively manage all aspects of Client Services for an assigned group of RM’s / portfolio of clients, ensuring high quality of service delivered at all times to Clients and internal customers.
- Work alongside Client Managers and Client Service Managers, taking responsibility for the operational effectiveness of the client relationship, helping clients and RM’s navigate HSBC’s Global network, local coverage, and product support teams.
- To be in regular contact with RMs on operational issues and take prompt follow-up action on outstanding matters.
- Take ownership of Client Maintenance and servicing activities including ad hoc client queries and escalations.
- Interfacing with wide variety of teams like Middle office, Credit services, WMR, GLCM, GTRF etc. on a daily basis
- Develop and maintain excellent professional relationship with all stakeholders.
- Share knowledge and information to help build technical competence across the function.
- Could additionally be responsible for providing training and help to develop a team of global professionals
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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