IT Support Jobs in Cairo

-Follow all relevant IT operations and infrastructure policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner -Implement the day-to-day activities related to own jobs to ensure continuity of work -Contribute to the deve More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...

Responsibilities: Collaborating with network architects to design and implement functional company networks. Installing and configuring networking hardware. Creating and implementing network security measures. Managing and mentoring junior Network Engineering staff. Conducting More...

Responsibilities : Review daily, weekly, and monthly dashboard services. Supports executive members and ensure that they receive right support from all the service providers in timely manner. Prepare and review all Service Level and Operation Metrics and KPI scorecards for service More...

Responsibilities: Devising and reporting on integration development plans and strategies. Developing asynchronous messaging architectures, rule-based systems, and network architectures. Coordinating activities with other developers to ensure that integration projects are complete More...

Conducting risk assessments to identify potential IT compliance risks and vulnerabilities Developing risk mitigation strategies, controls, and action plans. Monitoring and evaluating the effectiveness of controls to minimize risks Coordinating and managing internal and external IT More...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Responsibilities: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales More...

Responsibilities: Handle customer issues as dedicated support, 24x7 Handle Software Update Management (SUM), Load IPA / EPA / EP packages on Ericsson Core nodes Mentor Remote Service Gateway (RSG) Drive CSR review meetings with SDM Perform preventive maintenance Lead technical i More...

- Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. - Provide helpdesk support, via phone, computer, and through our ticketing system, for most issues related to desktop softw More...

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering More...

Responsibilities: Managing and supporting a team of help desk technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-per More...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and ha More...

Overseeing and managing compliance with relevant laws, regulations, and standards related to information technology (IT). This includes ensuring adherence to data privacy and protection regulations, IT security standards, and any specific compliance requirements applicable to ODE. More...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo More...

Support Tabby partners and applicants over chat, email and phone calls and answer their queries Champion and implement partner support policies and procedures that align with department and company objectives Provide insights and feedback on partner queries to help us identify are More...

Responsibilities: Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. More...

- Provide hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo products - Provide technical support service delivery within established guidelines; More...

Obtain a bachelor's or master's degree in engineering. Good knowledge in dealing with engineering programs. The ability to plan efficiently and accurately The ability to design facilities and ensure the required specifications. Proficiency in project management and supervision More...