HP Quality Center Jobs in Egypt

 DUTIES AND RESPONSIBILITIES1 Responsible for following Facility Quality Main Targets and other process targets which belong to related process.2 Realize necessary trainings and support by identifying and planning necessary trainings which are necessary for Quality Management Sys More...

About Us: BayanTech is a leading professional language service provider specializing in certified highquality and innovative translation and localization solutions in over 260 languages. We are committed to excellence and customer satisfaction and were looking for a dedicated Quality More...

The IT Instructor is responsible for delivery of IT modules within Qatar Technical Institute in Doha, Qatar.The IT Instructor will develop and deliver a range of IT modules within the QTI s Foundation program. Flexibility is required as there may be variation to this depending on th More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for an experienced Call CenterTeam Leader to oversee our call center agent More...

Roles and responsibilities **Job Description** Are you a motivated individual passionate about delivering top-notch customer service? Vodafone is looking for enthusiastic Call Center Representatives to join our dynamic team! This is an exciting opportunity for those who are eager to More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Protecting company data by preventing the overheating of data center components. Running hardware diagnostics and replacing failing parts in a timely manner. Monitoring all network processes to ensure the smooth flow of data across the network. Collaborating with software and net More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are seeking an experienced and dedicated Call Center Operations Manager to join our tea More...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service i.Analyze performance metrics to identify areas for improvement and implement More...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...

Collaborate with MEA Field Service Operation management team to identify training needs, Define & build training calendar according to needs & business priority : Remote and In-Class sessions (blended approach) Scheduling of resources (trainers, virtual studios, training r More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metric More...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Develop and maintain comprehensive quality management systems along the production process to ensure compliance with regulatory standards and customer requirements. Establish and enforce quality control procedures and guidelines for incoming raw materials, packing materials, produc More...

Minute Taker - Initially 5 months - 37 hours per week - 11.81ph PAYE or 14.22ph UmbrellaTo undertake the minuting of child protection case conferences and complex strategy meetings and to note-take a variety of other meetings when required. Job DutiesTaking minutes of child protec More...

Defines standards for Data Quality (DQ), controls, metrics, etc. ▪ Monitors and reports on Data Quality across the organization ▪ Creates and updates the enterprise DQ Dashboard to identify gaps/issues ▪ Oversees DQ issues management process and participates in remediation efforts ▪ More...

Review and assess requirements, specifications, and technical design documents, providing timely feedback. Develop detailed, comprehensive, and well-structured test plans and test cases. Collaborate in refining Acceptance Criteria during Sprint Planning activities. More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro More...

Audit on GCS cases, follow up and ensure End to End resolution. Listen carefully to contact center calls and audit all info provided to customers. Monitor on customer service (cash team) on attending customers inquiries by fulfilling their requirements, solve their problems & More...