Customer Technical Support Jobs in Egypt

Increasing sales and winning new business. Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Mainta More...

1. Conduct market surveys to obtain information about potential leads 2. Open new business opportunities (clients, revenue streams, etc..) 3. Responsible for the preparation of proposals, agreements & sales presentations 4. Responsible for any negotiations rel More...

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingenc More...

Role Overview: As a Technical Manager you will lead a team of talented developers working closely with product managers to deliver highquality software solutions. This is a hybrid role that combines technical leadership and handson development ideal for someone ready to mentor a team More...

Technical Office Engineer for interior fit out works, wooden works and Furniture Works, the position is full time duty in Cairo office. You'll be responsible for the following. Study the received data, design and all information for the project. Prepare schedule of drawings (d More...

Roles and responsibilities Manage and develop the relationship with designated account(s) in Middle East and Africa throughout the engagement against the contractual deliverables & commercials. Become the trusted advisor for the customer, in order to help to maximize their inv More...

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve More...

Increasing sales and winning new business. Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Main More...

Works alongside the /BIM manager to integrate outcomes and link information delivery with design delivery. Works with BIM manager to help facilitate set up and delivery of programme in accordance with BEP. Works alongside the /BIM leads to integrate outcomes and link information d More...

Senior Technical Recruiter responsibilities include sourcing, screening, matching, and providing a shortlist of qualified candidates for various technical roles and front profiles to our clients, managing the hiring process from A-Z. You will also network online and offline with poten More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Collaborate with the Calibre support team worldwide to provide tool usage demos, deployable solution packages and debugging methodologies. Collaborate with Filed/Account Teams in the tools deployment and work on customer compelling problems. Communicate with Siemens EDA product div More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc More...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers More...

The Project Support Associate will play a crucial role in supporting our Firestopping & Thermal Team by managing daily communications tracking project progress and ensuring accurate documentation and billing. This position requires excellent organizational skills attention to deta More...

Roles and responsibilities Maintain the information and knowledge system/procedures and provide support to system users. Provide technical support and assist in the Monitoring and Evaluation practices in alignment with wider M&E policies and guidelines. Prepare a range of mon More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon More...

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...