Customer Support Jobs in Others

follows up with the clients if there is a update with their request if there is any problem they solve it collaborate with operations to to explain errors and /or recommend modifications to computer programes collaborate with other employees to reach the problem and solve it More...

● Liaise with managers to determine training needs and schedule training sessions. ● Design full kit effective training programs. ● Conduct seminars, workshops, individual training sessions, etc. ● Support and mentor new employees. ● Conduct evaluations to identify areas of improv More...

1- Education & knowledge about our company systems, tools, and processes 2- Building up selection & catalog quality Optimizing supply chain & inventory operations 3- Driving increased traffic/conversion Working Backwards 4- Share targets on business metrics to More...

Manage and maintain database systems to ensure optimal performance and reliability. Perform routine database maintenance tasks such as backups, restores, and updates. Troubleshoot and resolve database-related issues in a timely manner. Collaborate with cross-functional teams to s More...

Developing and deploying customized VMware solutions. Defining multiple virtual servers on a single host machine. Virtualizing Windows servers and connecting them to networks and clouds. Designing and implementing virtual desktop infrastructure (VDI) and enabling template managem More...

Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems. Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement v Maintain and monitor deployment, orc More...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun More...

Providing support and technical assistance to employees and customers who face problems in information technology and supporting them, identifying the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face, providing More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

End-user device support. Troubleshooting network connectivity problems (LAN, WAN, WiFi). Support applications (Outlook, printing, scanning, etc.). Hardware support (Printers, MFPs, desk phones, etc.) Installation and configuration of a company’s hardware operating systems More...

Provide advanced technical support for complex hardware software or network problems.Diagnose issues research solutions and implement fixes.Develop documentation and knowledge base articles.Collaborate with engineering teams to identify and resolve root causes.Escalate issues that req More...

Respond to the Facilities department help desk tickets. Follow up on all the maintenance team activities and ensure its fulfilment according to the scheduled durations. Conducting regular inspections of HVAC systems to identify and troubleshoot issues before they become More...

NOK Human Capital is hiring Strategic Vendor Support for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key job responsibilities SVS will support Vendor growth focusing on: Increasing the vendor selection Improving the discovera More...

Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal departments to collect data and develop and implement strategies. Identifying and validating new data sources. Creating reports More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as wel More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp More...

Monitor, maintain, and optimize database performance. Troubleshoot and resolve database-related issues. Ensure data integrity and implement security measures. Collaborate with the development team to support database design and architecture. Manage database backups, restorations More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...