Customer Development Jobs in Cairo

Create and own product & platform design, build, configurations and deployments Transform functional requirements to technical user stories and assign business value Ensure the best possible performance, quality, and responsiveness of the applications Document all co More...

Development Internship Program: The Development Program will provide architecture students with the opportunity to gain hands-on experience in the core functions of the department stated below: Design Architectural Design Masterplan Design Landscape Design Technical Design More...

Roles and responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and More...

We're looking for a full-time Business Development Executive to join our team at SSC Egypt in Cairo, with flexibility for some remote work. In this hybrid role, you will be responsible for identifying new business opportunities, negotiating, and closing business deals, and mainta More...

Roles and responsibilities Customer Support: Respond to customer inquiries via phone, email, chat, or in-person promptly and professionally. Provide accurate information about products, services, policies, and procedures. Issue Resolution: Address customer comp More...

Implementation of marketing strategies and campaigns to promote products/services and increase brand awareness. Conduct market research/intelligence to gather data on target customers, competitors, industry trends, competitive landscape etc. to support decisions. Develop and imple More...

Develop strategic initiatives assigned and eliminating any obstacles to performance and achieve the set objectives and approved profitability measures. Lead the overall development (product release, pricing, launches, marketing activities and project operation and act More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your More...

Lead the development and delivery of short and long-term strategies across channels, which optimizes profitability and sales revenue and achieves company, category and customer objectives and Egypt’s growth ambition. Develops a deep understanding of the macro environment w More...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with More...

Helping the company grow better by achieving customer satisfaction. Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. Persuading potential customers to buy the product or try the service provide More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...

Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr More...

Roles and responsibilities Cairo Sales – Sales Operations / Full-Time / On-site + Working closely with the sales and account management teams to ensure a seamless transition from sale to onboarding. + Being the main point of contact for new customers during the onboarding proc More...