Customer Assistance Jobs in Cairo

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur More...

Coordinating accounting functions and programs. Preparing financial analyses and reports. Preparing revenue projections and forecasting expenditure. Assisting with preparing and monitoring budgets. Maintaining and reconciling balance sheet and general ledger accounts. Assisting More...

Summarize data in tables, charts, and graphs Analyze and interpret sales data and retail audit data Draft reports and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations Review data for errors and inconsiste More...

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

NOK HC is hiring a call center representative on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Level of English requ More...

During opportunity qualification, influence and quotation preparation: Leveraging Schneider Electric portfolio of products and systems Elaborate alternative/future solutions and resolve critical technical issues Specify and lead technical solutions with internal and external stakeh More...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Respond to customer inquiries and provide accurate information on time. Assist customers with product-related questions, technical issues, and general inquiries. Communicate with customers via their preferred channels, including email, phone, and live chat.

English Customer Service Representative * Excellent English communication skills (verbal and written) * Grad / Gap year / Drop out / under grad without attendance * Flexible with rotational shifts and days off * Ready to start work immediately * Cairo or Giza resident * Previous More...

Collaborate and coordinate between the Business development and operations teams to finalize the pending transactions. Work in conjunction with various departments and team members to facilitate the process. Ensure that the information relevant to the business development process More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Follow up on the work of the team he is directly responsible for and be present and participate in activities. Link cases facing the team with the case manager. Providing the center management with daily documentation of activities on a daily basis. Submitting periodic reports on the More...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ issu More...