Customer Advocacy Jobs in Egypt

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and More...

Position: French Customer Service Representative Company Overview: RayaCX is a leading customer experience management company dedicated to providing exceptional services to clients worldwide. Our mission is to help businesses build strong relationships with their customers through inn More...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak More...

Responding to customer queries in a timely and accurate way via phone email or chat Identifying customer needs and helping customers use specific features Respond to customer queries in a timely and accurate way via phone email or chat Update our internal databases with i More...

Job Description: Respond promptly to customer inquiries via email live chat phone and social media channels.Handle and resolve customer complaints in a professional and timely manner escalating issues when necessary.Assist customers with order placement payment issues product questi More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships Actively listen to customer concerns, identify solutions, and follow up to ensure resolution Provide clear and concise information to customers through various More...

- Serve as the main point of contact for clients, providing exceptional service and support throughout their project journey. - Develop a deep understanding of clients’ needs and expectations to deliver personalized design solutions and advice. - Coordinate with interior design More...

Advice and support users after they become customers. Proactively demonstrate possible use cases and best practices. Provide Technical and Product Support. Responsible for developing customer relationships that promote retention and loyalty with existing customers. Be the interfac More...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with More...

Boost team performance and revenue. Handle calls with professionalism and improve conversion rates. Provide feedback and lead team meetings. Manage our lead generation system and optimize processes. Build strong relationships with partners and ensure smooth operations. Solve pr More...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data More...

Qualifications Customer Satisfaction Communication and Customer Service skillsB2C1 SpeakerAnalytical Skills and Account Management experienceStrong problemsolving and decisionmaking abilitiesExcellent interpersonal and communication skillsAbility to multitask and prioritize tasks effe More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Are you ready to take the next step in your Business Development career NOK Facilities a trusted leader in Consulting Services is excited to present an incredible opportunity to join our esteemed team. We enjoy a flexible and diverse work environment and this could be your chance to s More...

Job Title: Portuguese Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Portuguese C More...