Customer Services Manager
Posted on :
15-01-2025
Employer Active
1 Vacancy
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Job Description
- Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships
- Actively listen to customer concerns, identify solutions, and follow up to ensure resolution
- Provide clear and concise information to customers through various channels, fostering a positive experience
- Collaborate effectively with colleagues to achieve departmental goals and ensure seamless customer service
- Adhere to established customer service policies and procedures while meeting key performance indicators (KPIs)
- Contribute to maintaining and improving customer service standards through initiative and feedback
Employment Type
Full-time
Department / Functional Area
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