Customer Services Manager Jobs in Cairo

Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships Actively listen to customer concerns, identify solutions, and follow up to ensure resolution Provide clear and concise information to customers through various More...

Boost team performance and revenue. Handle calls with professionalism and improve conversion rates. Provide feedback and lead team meetings. Manage our lead generation system and optimize processes. Build strong relationships with partners and ensure smooth operations. Solve pr More...

Develop and implement strategic marketing and communication plans designed to meet client and market requirements in Egypt, Libya & Sudan markets. Contribute to developing deep client partnerships by providing marketing support including marketing analysis, insight development More...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie More...

Creating a production schedule. Training new employees. Scheduling regular maintenance for equipment. Discussing budget expectations with clients. Purchasing the required materials. Ensuring that health and safety protocols are adhered to.

Responsible for managing the execution of the strategy, growth, and revenue contribution for the Banking sector in the Financial Services. ● Applies financing, optimization based on the customer needs. ● Ensures effective strategy execution is done through cross-functional coll More...

External reputation & business environment strategy in collaboration with all Pfizer Groups/BUs. Assessment of market business risks/health care opportunities. Leads market access negotiations for negotiations that span the portfolio when there are cross - BU implications being r More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak More...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim More...

Roles and responsibilities Drives value to customers and team members by creating and sharing related knowledge. ▪ partners with customers to support their business strategy and goals. ▪ Maintain External, Internal, and the vendor SLAs. Awareness with ITIL is a plus. ▪ Serve as t More...

Provides good experience in the field of the required job Provides good communication and communication skills with others The presence of health insurance and social insurance Extra time is counted Working in administrative offices

Overseeing projects to address issues and needs. Collaborating with management and staff to understand their needs. Conducting research on the organization and its customers. Analyzing data to identify problem areas. Developing plans to implement solutions. Keeping abreast of c More...

Receive/make calls from/to customers (internal/ external) in rotational shifts. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked. Act effectively on all customer feedback More...

Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and ser More...

Plan and schedule on-site missions related to the services scope of Secure Power, and Data centers. Execute on-site activities (installation, Testing, commissioning, repair, maintenance, and EcoFit) of Secure Power, and Data centers. Supervise subcontractors' activities, ensur More...

Facilitating students’ university journey and providing everything that works to raise their level of academic achievement in all fields. Follow up on the progress of final exams in the college in all its departments. Supervising the release procedures for students expected to g More...

Assessing the service needs of clients and linking them to the appropriate resources and providers. Facilitating programs and services, job training, and transportation. Developing a resource directory of local social service agencies and providers for easy access. Assisting clie More...

Reporting to the Chief Operating Officer about company processes and procedures. Developing company policies and ensuring compliance. Improving business functionality to align with core business objectives. Planning and managing projects and contributing to product innovation. T More...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst More...