Customer Service Excellence Jobs in Manama

Engaging with customers in a technical consultancy and advisor role throughout the customer journey providing technical and solution guidance for our Postgres Platform Create and conduct product demonstrations Serve as the primary point of contact for 3rd-level technical support More...

Service Delivery Management: Oversee the end-to-end delivery of managed services for the Core Banking Solution (CBS). Preference to someone who has worked with Temenos CBS Ensure services are delivered in line with agreed service levels, performance standards, and contractual requ More...

We are seeking a highly skilled and experienced Technical Service Manager to oversee the technical operations within the Powerplant division of our client DHL Aviation based in Bahrain. DHL Aviation EEMEA is a cargo airline based in Bahrain. They operate a fleet of 10 X B767 aircr More...

Our client is a growing plumbing franchise committed to exceptional customer experiences. As the Customer Journey Specialist, you’ll manage the entire customer experience—from initial inquiry to post-job follow-up—using technology to streamline processes, enhance sat More...

We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service handling customer inquiries and assisting with debt collection from delinquent clients and managing accounts receivable. This More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product k More...

Roles and responsibilities The Senior Customer Success Manager (CSM) role at MentorcliQ is designed for an experienced professional who is passionate about driving customer satisfaction, product adoption, and long-term retention in a SaaS environment. In this role, you will manage a More...

Job Purpose The ideal candidate will lead the account development as well as have to make Sales. They should be skilled at building and maintaining relationships with clients and work to provide product and service information, training, obtaining client feedback, and or handling ren More...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Currently we More...

Communicating with customers over live chat and phone calls to answer their questions and help solve their problems Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience Onboarding custome More...

As a Product Enablement Engineer at Fingerprint, you’ll have the opportunity to become a leading expert in our product and be the face of Fingerprint to our users as they sign up and experience the product for the first time. Each user has unique needs, and you will act as a tru More...

We are seeking a motivated and results-driven Customer Success Manager (CSM) to join our dynamic team in the GCC region. You will be the first point of contact for our customers in this region, ensuring their satisfaction and retention. This role requires fluency in Arabic along with More...

Job Description Job Objective: Provide support to Enterprise customers by resolving technical faults and responding to technical queries related to Data or Fixed Line Services; ensuring effective resolution within agreed timelines, adherence to quality standards and customer satisfa More...

Assist in evaluating client financial needs to identify and offer new Citi products and solutions Interact with customer inbound calls and provide customer service, as necessary Align client needs to product service solutions and identify within a complex sales-based environment

Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assis More...

Food Preparation and Food Service skills Knowledge of Food Safety standards Strong Customer Service skills Experience in Burgers/Sandwiches Ability to work in a fast-paced environment Good communication and interpersonal skills Team player with a positive attitude Previous ex More...

Heading up a service team of 50+ Client facing role overseeing maintenance contracts across MENA region Service leadership (Training, mentoring, planning, scheduling) Based in Dubai office with monthly travel across MENA

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Experts take the initiative and deliver a wid More...

3+ years of experience as a print service engineer The engineer has knowledge and practical experience in IT with trouble shooting within the complex infrastructure (like data centres servers, enterprise networks, understanding of FW rules, certificates)

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliv More...