Helpdesk Jobs in Federal

As A Talent Acquisition Planning Officer, You will provide essential and proactive administrative support to plan, coordinate and organize all logistical and operational aspects of campaigns of Qatar Airways Cabin Crew recruitment campaigns to ensure the highest quality of candidat More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner. Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers. Patience and endur More...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with More...

Customer Service Assistant(Job Number: CUS000013) Description Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source Maintain a customer database by collecting clients’ information an More...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction. Develop and implement customer service policies and procedure. Manage a team of customer service representatives and call centre agents. Mo More...

Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out p More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

We are looking for a German Speaker who will be responsible for providing language support and assistance to our German-speaking clients and customers. You will have the opportunity to interact with clients, answer their queries, and provide them with the information they need. Additi More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Excellent communication skills and the ability to deal tactfully and effectively with customers. Ability to handle the electronic or telephone ordering system efficiently. Ability to accommodate customer requests quickly and accurately. Commitment to high service standards and achievi More...

French speakers are needed for call center vacancies asap!! Requirements: - Grads with fluent French+ v good English. - Technical background/experience is a plus. - No commitments for the next 6 months. - Ready to start. Benefits: - Social& Medical insurance Transportation More...

Client Communication: Handle incoming customer inquiries via chat and telephone calls, providing prompt, accurate, and friendly assistance. Problem Resolution: Actively listen to customers, understand their needs, and provide effective solutions or escalate issues to the appropriat More...

Strong Communication Skills: Ability to communicate clearly and effectively with customers, whether via phone, email or chat. Patience and Problem Solving: Ability to deal with diverse clients and handle a variety of problems and needs effectively. Basic technical knowledge: Good un More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Helping the company grow better by achieving customer satisfaction. Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. Persuading potential customers to buy the product or try the service provide More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...

Communicate with customers and enter all data in customs programs and Participate in calculating and processing fees and taxes to be paid. Signing documents under an authorization letter on behalf of clients and arranging with clients to pay taxes and fees. Preparing and s More...