Helpdesk Jobs in Federal

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Guest arrival experts take the initiative to provide a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move around and do what needs to be done. Whether it's addressing operational needs, handling guest requests, comp More...

effective communication: Excellent communication skills with the ability to clearly articulate and understand customer needs. Patience and analysis: Ability to deal with customers patiently, understand the challenges they may face, and solve problems effectively. Product or service More...

Communication skills: Ability to speak clearly and listen effectively. Computer Proficiency: Knowledge of call center software and CRM systems. Problem Solving: Ability to efficiently handle customer inquiries and complaints. Ability to work under pressure: Handle a high volume of cal More...

Communication skills: Ability to speak clearly and listen effectively. Computer Proficiency: Knowledge of call center software and CRM systems. Problem Solving: Ability to efficiently handle customer inquiries and complaints. Ability to work under pressure: Handle a high volume of cal More...

Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and timeliness. Customer Account Management: Maintain and manage customer accounts to ensure a smooth, personalized experience. Responsive Communication: Respond promptly to customer inquiries, issue More...

Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and timeliness. Customer Account Management: Maintain and manage customer accounts to ensure a smooth, personalized experience. Responsive Communication: Respond promptly to customer inquiries, issue More...

Educational qualification: Bachelor's degree in business administration, information technology, or related field. Communication Skills: Excellent ability to communicate effectively with customers, whether orally or in writing. Creative Solutions: The ability to provide innovative More...

A prominent telecommunications company is currently offering plenty of job vacancies in Qatar. With the latest Ooredoo Careers, you can be a part of an employee-centric environment that prioritizes professional development. This company has gained recognition for its dedication to inn More...

Ability to manage and direct a customer service team. Extensive knowledge of the company's products or services and operations. Ability to solve problems and deal with difficult customers. Effective communication skills and the ability to direct and train the work team.

Responsibilty: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm More...

About the job We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of c More...

Qualification: A high school diploma as a minimum, and a diploma or bachelor’s degree in related fields such as business administration or marketing is preferred. Artistic skills: Proficiency in using computers and Microsoft Office programs (such as Word, Excel). Knowledge of More...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...

Resolve customer complaints efficiently through phone, email, or face-to-face interactions. Greet customers warmly and actively listen to understand the nature of their problem. Provide customers with accurate information and advice to address their needs. Collaborate with t More...

Job Description: Starlink Qatar is seeking a Customer Support Specialist to join our remote team in Doha, Qatar. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. This position is part-time and at an ass More...