وظيفة دعم العملاء في الأردن

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas المزيد...

A fun environment focused on learning and ownership No bureaucracy, flat hierarchy, and open communication Flexible working schedule and work-from-home days Best available health insurance, covering spouses and children Delicious lunch catering and awesome coffee Work with awes المزيد...

Architect, lead, and continuously improve the technical support capability including strategy, organization structure, processes, tools and technologies to achieve the highest levels of customer success and satisfaction in order to meet all stated business objectives Lead geographi المزيد...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti المزيد...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D المزيد...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers . You’ll be the first point of contact for our customers by answering their requests throug المزيد...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a المزيد...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio المزيد...

ABB Motion is a pioneering technology leader, driving innovation in motion industries. We keep the world turning, while saving energy every day. Our motors and drives are an integral part of everyone's lives, writing the future of smart motion. You will be working as a Customer Su المزيد...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele . Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Curren المزيد...

Put knowledge at the center of the organization. We want our knowledge base to drive agent training and answer all customer questions before they are even asked. You will lead both the human writing team and the AI team that directs our Autobot. The Autobot currently solves 30% of L المزيد...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests thro المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to المزيد...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements المزيد...

A vice president of customer service is responsible for managing all aspects of customer support and service. The vice president develops the organization's customer service strategy and manages the overall performance of people and processes to achieve the highest levels of custo المزيد...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble المزيد...

تقديم الدعم للعملاء الداخليين والخارجيين وفقًا لإجراءات الإدارة و/أو شروط عقد العميل أو اتفاقيات مستوى الخدمة (SLAs). قد يعمل كنقطة اتصال واحدة للعميل (SPOC) وينسق استكشاف أخطاء التطبيق وإصلاحها مع العملاء و/أو مجموعات المحللين الداخليين لضمان الحفاظ على أعلى مستوى من خدمة العملاء لح المزيد...

About the job Company Description InfoSeed is a cloud communications platform founded in 2020 that offers a suite of Cloud Communications Solutions, enabling developers and enterprises to communicate with customers worldwide. We currently serve over 500 customers, including rap المزيد...

Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, المزيد...