وظيفة إدارة الدعم في الأردن

General office administration management and implementing office policies SOP. Ensure proper maintenance of office equipment and stationery, scheduling repairs through the logistics department whenever necessary. Supervise cleaning staff and prepare their schedule. Assist with lo المزيد...

To assume responsibility for cash account administration, ensuring conformity to existing procedures; shortages or thefts must be reported, bearing the joint signature of both, the Country Finance Officer and the Head of Mission; To manage the bank accounts of the mission and provid المزيد...

مسؤول مكتب الخدمة الأول (NOSC) المسؤوليات توفير الدعم الفني على مستوى المؤسسة والدعم غير الفني فيما يتعلق بطلبات حوادث ITSM. يعمل كنقطة تصعيد لدعم التطبيقات واستكشاف الأخطاء وإصلاحها، ويوفر التوجيه والتوجيه في حل المشكلات المتصاعدة ومشاكل الإنتاج أو التطبيق أو النظام المعقدة. المزيد...

Job Duties/Responsibilities Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure المزيد...

تقديم المساعدة الفنية من خلال الرد على التذاكر المتعلقة بالأخطاء أو المشكلات أو تغييرات التكوين في البرنامج. تتم هذه المساعدة عبر البريد الإلكتروني أو الهاتف أو تطبيقات مشاركة الشاشة عن بعد مثل Teams أو Zoom أو Webex. قم بإجراء استكشاف أخطاء البنية التحتية وإصلاحها حسب الحاجة لمشكلا المزيد...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls . Provide remote or onsite service to end-users on software- and hardware-related problems. Have understanding of networking hardware in order to assist network personnel in troubleshooting issues and i المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Executing all installation, operation and maintenance work for all hardware and software, the field of work and the company & specialization. Diagnose faults and problems that may affect customers & devices and their software, and work to implement the necessary procedures المزيد...

Support specialists are responsible for reviewing and solving computer network and hardware problems for a business. They can work in a variety of industries to provide general support to a company's employees, or they can work at a technology or software as a service (SaaS) co المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

خبرة 2-3 سنوات في مجال الشبكات أمر لا بد منه (الإضافة ليست ميزة) معرفة ممتازة في دعم مكتب المساعدة. معرفة ممتازة في التبديل والتوجيه مع بائعين مختلفين مثل Cisco وHP وJuniper... معرفة ممتازة بخوادم Windows وإدارة المستخدمين عبر الدليل النشط وبناء الأمان من خلال إدارة سياسة المجموعة. إ المزيد...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues. Act internally as a customer advocat المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

] Good knowledge of technology, following up on all new developments, and the ability to explain and interpret updates for various equipment. Keep up with all that is new in terms of technological developments and updates. Good communication using phone or email. Logical thinkin المزيد...

- مساعدة الموظفين والعملاء في حل مشكلات تكنولوجيا المعلومات. - التدريب على البرمجيات والأجهزة. - الحفاظ على تشغيل الأنظمة بسلاسة. درجة البكالوريوس أو الدبلوم في تكنولوجيا المعلومات (أو ما شابه ذلك). مطور مكدس كامل خريج جديد. مهارات تواصل وحل المشكلات رائعة. حريصة على تعلم التكنولو المزيد...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed المزيد...