وظيفة إدارة الدعم في الأردن

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas المزيد...

University degree in relevant field required. 3-6 years of relevant experience working on grants management, communications, reporting, or another related task ideally with humanitarian organizations. Full professional competency in Microsoft Office suite, especially Word, Outlook المزيد...

Follow up with the marketing agency on content for social media platforms. Collaborate with marketing team to create a social media calendar. Monitor social media channels for industry trends. Interact with users and respond to social media messages, inquiries, and comments. Rev المزيد...

الرد على شكاوى العملاء تصعيد المشكلات إلى الفريق الفني أو الأعضاء الآخرين في فريق المنتج تحديث معلومات العملاء في قاعدة بيانات الشركة توفير المعلومات حول المنتجات والخدمات الجديدة والحالية تتبع ومعالجة الطلبات الجديدة والمبالغ المستردة إجراء المبيعات ومعالجة المدفوعات، عند الضرورة المزيد...

إنشاء تجربة خدمة استثنائية وشخصية للمستخدمين. توفير حلول دعم إيجابية وسريعة وكاملة للمستخدمين عبر قنوات الوصول المختلفة. تقديم الدعم لكل من المتسوقين والعملاء. تحديد الاتجاهات المشتركة ضمن تفاعلات الدعم وتصعيدها بشكل مناسب. القدرة على تحديد وحل استفسارات العملاء بسرعة. التصرف المزيد...

الرد على شكاوى العملاء تصعيد المشكلات إلى الفريق الفني أو الأعضاء الآخرين في فريق المنتج تحديث معلومات العملاء في قاعدة بيانات الشركة توفير المعلومات حول المنتجات والخدمات الجديدة والحالية تتبع ومعالجة الطلبات الجديدة والمبالغ المستردة إجراء المبيعات ومعالجة المدفوعات، عند الضرورة المزيد...

Responsibilities People Management You lead a team/ group of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people Response and Resolution You manage the customer relationship المزيد...

Responsibilities: Provide administrative support to ensure the efficient operation of the office. Support managers and staff through a variety of tasks related to organization and communication. Handle confidential and time-sensitive materials, ensuring familiarity with the Dar&# المزيد...

Job Description We are seeking a highly motivated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist focused on ERP systems, you will be responsible for providing exceptional technical support to our clients, resolving issues, and ensurin المزيد...

خبرة كاملة في الدعم الفني للأجهزة المنزلية (ثلاجات، فريزرات، كولرات، غسالات، جلايات...) خبرة في الدعم الفني للأجهزة المنزلية الصغيرة مثل (المراوح، المقالي الهوائية، الميكروويف، المكانس الكهربائية...) جاهز لإنشاء التقارير وإبلاغها مباشرة إلى مدير العمليات دارة قطع الغيار وإصلاحها ا المزيد...

At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud arc المزيد...

A fun environment focused on learning and ownership No bureaucracy, flat hierarchy, and open communication Flexible working schedule and work-from-home days Best available health insurance, covering spouses and children Delicious lunch catering and awesome coffee Work with awes المزيد...

Architect, lead, and continuously improve the technical support capability including strategy, organization structure, processes, tools and technologies to achieve the highest levels of customer success and satisfaction in order to meet all stated business objectives Lead geographi المزيد...

Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, المزيد...

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by co المزيد...

Resolve operational problems within the defined schedules and service level agreements. Analyze root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue re المزيد...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti المزيد...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D المزيد...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user l المزيد...

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person المزيد...