German Customer Service Advisor

Position: German Customer Service Advisor No night shift
Location: Lisbon Portugal (with Relocation Assistance)

Job Description:
We are currently seeking a German Customer Support Advisor.
In this role you will be responsible for providing excellent customer service to our Dutchspeaking clients. You will be the first point of contact for any customer inquiries and will assist them with their needs in a timely and professional manner.

Key Responsibilities:
Handle incoming customer inquiries via phone email and chat in a timely and professional manner
Provide accurate information and solutions to customers questions and concerns
Maintain a high level of customer satisfaction by meeting and exceeding service expectations
Build and maintain strong relationships with customers to ensure their needs are met

Qualifications:
Fluent in German with a strong command of English.
Authorized to work in Portugal (EU citizen residence card etc.).
Strong problemsolving and decisionmaking skills
Positive attitude and a strong desire to help customers

What We Offer:
Competitive Compensation: Enjoy a rewarding salary with performance bonuses.
Supportive Relocation: Receive comprehensive assistance for your move including flights and accommodation.
Health and Growth: Access private Health & Life Insurance and ongoing professional development opportunities.

If you are a fluent German speaker with a passion for providing exceptional customer service we would love to hear from you.

Apply now! Drop me a message for more details or send your CV to

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Remote Work :

No