وظائف في وكيل الحجز في القاهرة

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Acknowledging IHG One Rewards members and returning guests in person or over the phone. Respond to guest inquiries, requests, and complaints promptly and professionally. Provide accurate information about hotel facilities, services, and local attractions. Coordinate with other hot المزيد...

Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave المزيد...

Distributes accurate and timely agent schedules using WFM now / Nice IEX Inputs intraday corrections and exceptions into systems for agent time off and absences Monitors inbound volume for unusual activity to ensure staffing needs are met Recognize abnormal scheduling المزيد...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for المزيد...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag المزيد...

الأدوار والمسؤوليات - حضور ومعالجة جميع طلبات الحجز الواردة والصادرة من المنافذ، وفقًا لمعايير وإجراءات الفندق. - جذب الضيوف وتعزيز ولائهم، وتقديم خدمة مميزة من خلال مهارات الاتصال والمبيعات، بهدف تحسين صورة الفندق وزيادة الإيرادات. - التعرف على الضيوف المهمين وتطبيق السياسات المعنية المزيد...

Assist in the day-to-day operations of the Reservations Department Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Understand seasonal and historical trends المزيد...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agen المزيد...

نحن نبحث عن وكيل خدمة عملاء ماهر وموجه نحو العملاء يتحدث الألمانية للانضمام إلى فريق خدمة العملاء المخصص لدينا. باعتبارك وكيل رعاية العملاء، ستكون نقطة الاتصال الأولى لعملائنا، حيث تقدم المساعدة وتحل استفساراتهم بسرعة ومهنية. سيكون تركيزك الأساسي هو ضمان رضا العملاء وبناء علاقات إيجاب المزيد...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep المزيد...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r المزيد...

-Support in formulating FI products strategy ensuring the availability of a diversified product suite including accounts, cards, loans and money transfers with a key objective of acquiring new to bank customers and less cash transformation -Engage with product and segment manager المزيد...

Handling online hotel booking reservations and dealing with offline overseas suppliers. Reserve accommodation at applicable/special rates. Confirm arrangements to agent or overseas offices. Ensure booking files are completed and updated, and record all necessary information in t المزيد...

قيادة المبادرات والممارسات لتلبية اتفاقيات مستوى الخدمة التعاقدية المتعلقة بأهداف تدقيق الجودة تحديد المخاطر وتقديم الملاحظات والتوصيات بشأن التفاعلات التي تمت مراجعتها ضمن الجداول الزمنية المحددة قم بإجراء إحاطات الفريق حول الأداء والمدخلات النوعية وتحديثات العملية وأهم الأخطاء التي المزيد...

About Us:Join one of the leading Translation & Localization Companies in the world! Future Group Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America Asia Europe and MEA. Were currently expanding our team globally join ou المزيد...

Overview:The Assurance Group is looking to hire and train new agents with the right skill set for our National Marketing Organization. Although experienced insurance agents are welcome to apply, no experience is necessary. In fact, we prefer to work with people coming from other indus المزيد...

Overview:The Assurance Group is looking to hire and train new agents with the right skill set for our National Marketing Organization. Although experienced insurance agents are welcome to apply, no experience is necessary. In fact, we prefer to work with people coming from other indus المزيد...