وظائف خدمة العملاء الرقمية في مصر

Deep Technical Expertise in Data & AI Portfolio: Demonstrable client-facing, deep technical subject matter expertise within Data & AI product portfolio, with the ability to engage in complex, architectural conversations. Excellence in Communication and Collaboration: Provab المزيد...

Be on time for shift and maintain consistent, regular attendance record Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments. Acknowledge and greet everyone who enters and leaves the spa. Ensure th المزيد...

Job PurposeThe Senior Digital Solutions & ERP Operations Specialist plays a key role in the Digital Solutions & Oracle Operations department focusing on implementing optimizing and integrating enterprise resource planning (Oracle ERP) systems and digital solutions. This role s المزيد...

Assisting in-service repair, preventative maintenance, and field change orders/installations. Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate. Operating under the req المزيد...

Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre-sales and tender) Interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that c المزيد...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica المزيد...

Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p المزيد...

Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.

Design Clarification: Reviewing the specifications released by customer; clarifying the scope and estimating man-hours and material requirements for jobs. Engineering: Assuring Software and hardware engineering testing jobs are done timely and within the budget. Commissioning & المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst المزيد...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf المزيد...

You are an experienced system administrator with around 3 years in the field. You are fluent with automation and integrations, and interested in forward-looking cloud-based development infrastructures. You have great communication ss, both with technical and non-technical personnel. Y المزيد...

Build and develop high-quality web applications, mobile apps, and digital platforms according to client requirements. Perform necessary tests to ensure the quality and efficiency of digital solutions and ensure their proper and effective functioning. Transition software solutions المزيد...

Preparing detailed personnel resource plan, forecast, and assignments. Continuously analysing of activity and competence demands of personnel - short, mid, and long term. Monitoring and optimizing utilization and effective deployment of field personnel. Assigning crew and coordina المزيد...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig المزيد...