وظائف Customer Service Moderation في مصر

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur المزيد...

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

خدمة عملاء اوم الوصف الوظيفي والملخص الغرض من الدور هو توفير أعلى مستوى من رعاية العملاء والخدمة لجميع الزوار وأصحاب المصلحة الداخليين. يتم تحديد الدور من خلال قيم PwC. الغرض من ملف تعريف الدور هذا هو تركيز الاهتمام على أهم جوانب دور كبير خدمة العملاء وليس المقصود منه أن يكون قائ المزيد...

الأدوار والمسؤوليات وكيل خدمة العملاء مسؤول عن تقديم خدمة استثنائية للعملاء، ومعالجة الاستفسارات، وحل المشكلات، وضمان تجربة إيجابية مع منتجات الشركة أو خدماتها. فيما يلي نظرة عامة مفصلة على مسؤولياتهم الرئيسية: المسؤوليات الرئيسية: دعم العملاء: الرد على استفسارات العملاء عبر الهات المزيد...

متابعة عمل الفريق المسؤول عنه بشكل مباشر والتواجد والمشاركة في الانشطة . ربط الحالات التي تواجه الفريق مع مدير الحالة. تزويد ادارة المراكز بالتوثيقات اليومية للأنشطة وبشكل يومي. رفع تقارير دورية عن أعمال الفريق لمدير المركز. المزيد...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Make confirmation calls to customers to verify orders and ensure accuracy. Engage in cross-selling and up-selling during customer interactions to promote additional products or services. Handle customer inquiries, complaints, and provide resolutions to ensure customer satisfaction المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

At Yalwa, bringing people together is our mission. We strive to make the digital world a place where people build real-life connections. Working at Yalwa means being part of a friendly, pionate team of people from over twenty-five different countries. With the support of your colleagu المزيد...

إدارة وقيادة فريق من ممثلي خدمة العملاء وضع معايير عالية لدعم العملاء عالي الجودة والحفاظ عليها مراجعة وتقديم تقرير عن أداء الفريق التعامل مع استفسارات وشكاوى العملاء المتصاعدة التعاون مع الإدارات الأخرى لحل مشكلات العملاء تطوير وتنفيذ استراتيجيات وعمليات خدمة العملاء تدريب الموظفين ا المزيد...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time المزيد...