وظائف Customer Service Agents في مصر

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to المزيد...

Permanent Position: English Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company based in Hurghada Egypt. We provide exceptional customer service solutions to clients across various industries helping them enhance their customer satisf المزيد...

RAYA Customer Experience (RAYA CX) has provided nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa since 2001. Located in Qesm 1st 6 October RAYA CX offers integrated business process outsour المزيد...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie المزيد...

Position: French Customer Service Agent Location: 6th of October City Egypt Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to clients across various industries. We are currently seeking a French Call Center Agent to join our المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

Permanent Position: English Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company based in Hurghada Egypt. We provide exceptional customer service solutions to clients across various industries helping them enhance their customer satisf المزيد...

إدارة وقيادة فريق من ممثلي خدمة العملاء وضع معايير عالية لدعم العملاء عالي الجودة والحفاظ عليها مراجعة وتقديم تقرير عن أداء الفريق التعامل مع استفسارات وشكاوى العملاء المتصاعدة التعاون مع الإدارات الأخرى لحل مشكلات العملاء تطوير وتنفيذ استراتيجيات وعمليات خدمة العملاء تدريب الموظفين ا المزيد...

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus المزيد...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Job Title: Turkish Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Turkish Call Ce المزيد...

Job Title: German Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contract Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a German Call Cent المزيد...

Job Title: Russian Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Russian Call Ce المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time المزيد...

Preparing a customer database and updating it Develop executive plans to achieve the company’s goals. Providing creative suggestions to improve the level of service. Building a successful business relationship with customers. Develop solutions to existing or expected المزيد...

Job Title: Portuguese Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Portuguese C المزيد...

متابعة عمل الفريق المسؤول عنه بشكل مباشر والتواجد والمشاركة في الانشطة . ربط الحالات التي تواجه الفريق مع مدير الحالة. تزويد ادارة المراكز بالتوثيقات اليومية للأنشطة وبشكل يومي. رفع تقارير دورية عن أعمال الفريق لمدير المركز. المزيد...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities المزيد...