وظائف في Customer Feedback في القاهرة

التفاعل مع العملاء عبر الهاتف لفهم احتياجاتهم المصرفية تقديم خدمة عملاء ممتازة لتحقيق ولاء العملاء حل المشاكل عبر الهاتف على الفور تحويل فرص المبيعات من أجل تحقيق الأهداف المالية توضيح وشرح الإجراءات والمنتجات عبر الهاتف التقاط والإبلاغ عن ملاحظات العملاء من أجل التطوير المستمر للمنتج المزيد...

Manage Reservations Process and confirm reservations via phone, email, or online systems. Update and maintain reservation systems to ensure accuracy. 2. Customer Service Provide excellent customer service by addressing inquiries and resolving issues. Communicate clearly with clie المزيد...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is المزيد...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support المزيد...

Job Description: We are seeking an experienced and dedicated Senior Customer Support Specialist to join our operations team. The ideal candidate will possess a deep understanding of customer support processes have excellent problemsolving skills and be able to lead and mentor junior t المزيد...

Analyzing customer behavior. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retain business. Meeting with the sales team to propose customer retention solut المزيد...

Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing f المزيد...

Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. M المزيد...

Define a roadmap to improve the Meetings product, including how you’ll measure the success of your work Synthesize customer feedback and market research to inform and guide your roadmap and priorities Define and scope the work you want to do in a detailed manner, c المزيد...

Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. المزيد...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Recruiting, training, and guiding business development staff. Providing insight into product development and competitive positioning. Analyzing financial data and dev المزيد...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

التعامل مع جميع الدردشات الحية الواردة مثل؛ التأكيد المتأخر، والعناصر المفقودة، والخطأ، والدفع، واسترداد الأموال، والتعديل، والطلبات غير المكتملة والملغاة، وسلوك الوكيل (مراكز LOB)، والتصعيد، والقسائم، والعروض، والمشكلات الفنية. التعامل مع حالات الشكاوى المتعلقة بالبائعين مثل موقف الس المزيد...

Client Engagement: Approach leads using innovative channels, creating lasting impressions. Relationship Building: Cultivate and nurture relationships with new, current, and former clients. Strategic Meetings: Conduct impactful meetings with decision-makers, delivering co المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...