وظائف في Customer Experience في القاهرة

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously المزيد...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints المزيد...

Utilize advanced analytics techniques to extract insights from customer data, analyze customer behavior, preferences, and trends to identify opportunities for enhancing customer experiences. Conduct recurrent and ad-hoc customer related analysis for the various stakeholders in the g المزيد...

Responsible for “Lead to Order” process for enquiries pertinent to Spare Parts & Services Proactively identify and capture upselling opportunities. Investigate & identify the parts required and submit quotations. Check parts availability and ensure correct p المزيد...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support المزيد...

Job Description About the Role: We are seeking a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative you will be responsible for providing exceptional support to our users through various channels including e المزيد...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support المزيد...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support المزيد...

Job Summary: The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients physicians and other healthcare professionals. They will handle inquiries schedule appointments process orders and ensure the laboratorys efficiency. المزيد...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support المزيد...

التفاعل مع العملاء عبر الهاتف لفهم احتياجاتهم المصرفية تقديم خدمة عملاء ممتازة لتحقيق ولاء العملاء حل المشاكل عبر الهاتف على الفور تحويل فرص المبيعات من أجل تحقيق الأهداف المالية توضيح وشرح الإجراءات والمنتجات عبر الهاتف التقاط والإبلاغ عن ملاحظات العملاء من أجل التطوير المستمر للمنتج المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre-sales and tender) Interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that c المزيد...

Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Customer orders management which incl. but not limited to receipt, review, process & archive Order reconciliation process with distributors as per assigned markets to align order quantities, capture actions on received, planned or open quantities. Follow up monthly on expected المزيد...

Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedb المزيد...

مساعد أول لخدمة العملاء في سلسلة التوريد المسؤوليات إنشاء خطط الإنتاج وضمان تسليم خطة توريد التصنيع المُحسّنة عبر المواقع والتي يمكن جدولتها للحفاظ على المخزون المستهدف لجميع المنتجات لتقديم الخدمة إلى وحدات الأعمال. إنشاء خطط إنتاج ذات قدرة محدودة ضمن أفق التخطيط ومراجعة خطط جدول المزيد...