وظائف تجربة العملاء في مصر

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf المزيد...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig المزيد...

. Designs and delivers to CC effective and timely training programs to meet business and operational needs as well as approved safety and quality standards in accordance with the Air Arabia CSPM provisionsensuring corrective action is taken on Cabin Crew default. 2. Provides ma المزيد...

Manage and supervise production staff in compliance with company standards of conduct and local HR compliance regulations including Payroll and Hours Management, Coaching & Development, Process and Policy Adherence Ensure proficient training, professional development, and employe المزيد...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem المزيد...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu المزيد...

Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with المزيد...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s المزيد...

Design and implement initiatives to enhance the overall people experience within the company. Develop and improve HR processes and policies to ensure a positive employee experience. Collaborate with different departments to identify areas of improvement and implement solutions المزيد...

الأدوار والمسؤوليات الترحيب بجميع ضيوف VIP عند وصولهم. الحفاظ على التفاعل اليومي مع جميع الضيوف من خلال مقابلتهم في منافذ المنتجع أو في وجبة الإفطار. التحكم في رضا الضيوف بشكل عام والحفاظ على مستوى عالٍ من درجة MEDALLIA. الالتقاء بالضيوف الذين لديهم مشكلات وحل مشكلات عدم الرضا لدي المزيد...

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assis المزيد...

Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of informatio المزيد...

DUTIES AND RESPONSIBILITIES MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE BELL SERVICE DOOR SERVICE PARKING VALET NIGHT RUNNERSLeading the direction and supervision of all Guest Services duties are performed and maintained in accordance with the hotels standards and in li المزيد...

User research: Ability to conduct various types of user research, such as interviews, surveys, and usability testing to understand user needs, behaviors, and preferences. Design thinking: Ability to approach design problems creatively and systematically, using design thinking metho المزيد...

- Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities. - Execute employee المزيد...

- Managing daily Stuck orders in the network and liasing with FC Ops POCs to resolve the same. - Working on Transportation configurations (NDC ), Fulfillment experience (FX) across across all emerging markets. It includes managing OB configurations for new nodes, guiding ECCF team on المزيد...

DUTIES AND RESPONSIBILITIES MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE BELL SERVICE DOOR SERVICE PARKING VALET NIGHT RUNNERSLeading the direction and supervision of all Guest Services duties are performed and maintained in accordance with the hotels standards and in li المزيد...

Use analytics tools to track user behavior, conversion rates, and key performance metrics. Plan and conduct A/B tests to optimize user experience and conversion funnels. Iterate on features & designs based on test results to drive growth. Conducting user interviews, surveys, المزيد...