Service Management Jobs in Aurora

First Level IT support for a global team. e.g. Microsoft Office Microsoft OutlookCollect document resolve and process user incidents and requests via phone/email/chatUse knowledge base in daily businessFrequently communicates with team management about new solutions and open pointsSup More...

Responsibilities:PrimaryCollaborate with process stakeholders to ensure effective and efficient process operations. Own and manage the service delivery and performance with defined SLAs/KPIs.Ensuring the process complies with any regulations and internal controls/risk management More...

This is a remote position. SUMMARY We are seeking a highly skilled and dedicated Service Desk Team Lead After Hours to join our team. Reporting to the Director of Operations you will play a crucial role in mentoring the AfterHours Team ensuring the efficient and optimized deliv More...

About the Group/TeamHelp and support especially at scale is a complex and exciting problem space. With a mission of Every user empowered every voice heard Canvas User Voice super group is the critical interface to our most valuable partners; our users. We want to ensure that they have More...

Review financials and monitor submissions in SAP/OneStream for the assigned entities in accordance with local GAAP IFRS and Group Reporting policies and in line with the established Service Level Agreements (SLAs) / Group Timelines.Drive a customercentric approach by building partners More...

We are looking for a Supervisor O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines. ResponsibilitiesSupport the European markets.Lead a team of O2C associates and specialists provide guidance to junior/senior team More...

This is a remote position.Schedule: 35 hours per week Monday through Friday 10:30am EST to 5PM EST (11:30 6AM PHT) with a 30 minute unpaid break Client Timezone: ESTClient OverviewJoin a dynamic and growing facilities maintenance company that s at the forefront of streamlining More...

Employment: FreelanceCompany Base: USShift:Regular Hours: 8 AM EST 5 PM EST or 9 AM 6 PMLocation: PH Permanent WFHWorkstation: Equipment Provided Benefits: 13th Month PayCompetitive Salary (USD Based)Permanent WFHProfessional Growth and TrainingSupportive Work Environment GENERAL D More...

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila Philippines.This role offers an excellent opportunity to lead a dynamic team and contribute to the More...

Preparation and posting of journals in SAP for the assigned entities in accordance with local GAAP IFRS and Group Reporting policies and in line with the established Service Level Agreements (SLAs).Ensure that monthend closing tasks are completed in a timely manner and Groups monthend More...

This is a remote position. Scope: Work during standard business hours (typically Monday to Friday from 96 Toronto Time with some variations) (10:00 PM to 7:00 AM PHT) Operate in Eastern Standard Time zone Handle up to 300 calls per day across multiple clinic locations Utilize More...

Position: Customer Service Representative Locations: Manila Pasig MakatiSalary: PHPJoining Date: ASAPAccounts: Experience in different accounts and fields are accepted. BPO & NonBPOQualifications:Open to Undergraduates and GraduatesResponsibilities:Ensure service delivered to our cust More...

Your Bridge to Balancing Work and Life Night After Night!Looking for a career where your personal time is truly valued Here s a role designed with worklife balance at its core. We understand the importance of time outside the office providing a night shift schedule that allows you t More...

This is a remote position. Work Schedule: Monday Tuesday Off Shifting Schedule Wednesday to Sunday f rom 7am to 4pm Manila Time with 1 hour unpaid lunch. Client Overview: Online book selling business Responsibilities: Process Orders: Eff More...

Your Next Big Opportunity in Healthcare Customer Service Awaits!Burd Home Health is at the forefront of transforming the home healthcare industry. Specializing in selfdirected care they empower families to take charge of their wellbeing with innovative solutions and unmatched support. More...

Key Responsibilities:Enhances service levels and ensures the team meets quality volume and timeliness objectives (SLAs/KPIs).Drives operational excellence through adherence to business needs budgets and best practices.Leads initiatives such as UAT approvals efficiency projects and the More...

LOOKING FOR FILIPINOS WHO ARE PHILIPPINESBASED CANDIDATES. Position: Client Service Representative Salary Range: $1400 $1700 (the final salary will be determined by the candidate's level of experience and at the discretion of the client) Working Hours: 8AM 5PM EST Job Descri More...

Job Title: Customer Service Lead Location: Remote (EST Time zone) Salary Range: up to 2300 USD Work Schedule: Monday Friday 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives founders and More...

Job Description: CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely More...

Position: Netsuite Functional Consultant (Field Service Management/NextService) Company Overview: Atticus Advisory Solutions Inc is a leading provider of business consulting services specializing in Netsuite implementation and optimization. Our team of experts helps businesses of all More...