Hospitality Experience Jobs in Alexandria

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

To provide a courteous, professional, efficient and flexible service at all times, following Novotel Standards of Performance. To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work To be entirely flex More...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s More...

Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with More...

Managing and executing customer bookings against space and equipment availability. Managing and executing documentation process. Managing and executing invoicing and BL Delivery. Completing required periodical reports. Cooperating with Sales counterpart for maximum customer rete More...

Answering internal customers' inquiries Investigating and resolving customer complaints Providing technical support Escalating customer issues to supervisors or management Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust w More...

Align with relevant cluster on the OKRs and the set target per cluster Train cluster AMs on the new features and projects Provide weekly hit list of top offending vendors in different KPIs to the cluster AMs and Leader Have a daily standup meeting with each cluste More...

Responsible for training and mentoring team members, handling guest inquiries, and resolving issues. The ideal candidate should have strong leadership and communication skills, customer focus and previous experience in a similar role. Supervising the reception team and ensuring smo More...

Design and implement initiatives to enhance the overall people experience within the company. Develop and improve HR processes and policies to ensure a positive employee experience. Collaborate with different departments to identify areas of improvement and implement solutions More...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of informatio More...

Develop and implement a customer experience strategy in alignment with Trevi s goals and objectives.Oversee the entire customer journey identifying pain points and areas for continuous improvement.Collaborate with crossfunctional teams including Product Marketing Technology and Cust More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

We are currently looking for Guest Experience Manager who part of the Rooms Management team and manages the hotel lobby and arrival/departure experience of hotel guests. We’re Looking For Talents With The Below Qualifications Reading, writing and oral proficiency in the En More...

Greeting and directing patients to examination rooms. Scheduling patient appointments and making reminder calls. Informing patients about delays and waiting times. Obtaining patients’ addresses, contact details, insurance information, and medical histories. Updating and ve More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Completing th More...

We are currently looking for Director of Guest Experience who seek out opportunities for guest centric experiences with all hotel guests. Reading, writing, and oral proficiency in the English language. Second language is preferred. Bachelor’s degree is a must. Previous e More...

Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency. Supervising staff members and communicating the importance of customer satisfaction. Checking the quantity and quality of supplies and equipment on a daily basis, such as guest a More...

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assis More...