Customer Service Jobs in Cairo Tx

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Roles and responsibilities Team Management and Supervision: Staff Leadership: Supervise a team of sales associates, technical staff, and support staff within the electrical appliances department. Provide guidance, motivation, and support to ensure a high level of team performance. More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica More...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and More...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim More...

Primary customer contact for Order Intake and follow up.Being the Interface between customer & logistics service providers (including warehouse & transportation arrangements & communication)Handling logistics customer inquiries (orders claims deliveries).Orders on Hand man More...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

2 Month contract Job Title: German Call Center Agent Company: RayaCX Location: 6th of October City Egypt Contract Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Germ More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsible for the smooth onboarding of the client, on boarding ‘is making sure customer went live successfully with Foodics’ Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educat More...

Position: Financial Call Center Advisor Company Overview: RayaCX is a leading customer experience management company that specializes in providing exceptional customer service solutions for financial institutions. Our team of experts is dedicated to helping our clients build strong re More...

Roles and responsibilities 1. Supervising Sales and Service Operations Supervise the daily operations of the home appliances section, ensuring the store meets sales targets and customer satisfaction goals. Monitor the performance of sales staff and ensure they are knowledgeable a More...

Provide Helpdesk support and resolve problems to the end user’s satisfaction. Check and respond quickly and effectively to requests received through the IT Helpdesk communication channels Check configurations, utilities, software default settings, etc. for the local workstat More...

Position: French Call Center Agent Location: 6th of October City Egypt Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to clients across various industries. We are currently seeking a French Call Center Agent to join our team More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

Roles and responsibilities 1. Team Supervision and Leadership: Manage Sales Team: Supervise a team of salespeople in the electrical appliances department, ensuring that they are motivated, well-trained, and providing high-quality customer service. Task Delegation: Assign specific More...