The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
814 Job openings in The Rank Group
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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Additional Information : Join us to unlock benefits and opportunities that will boost your career journey in a vibrant inclusive and fulfilling work environment so you can #BeYourself is important... From hybrid working and colleague support networks to menopause support and weekly More...
Additional Information : Join us to unlock benefits and opportunities that will boost your career journey in a vibrant inclusive and fulfilling work environment so you can #BeYourself is important... From hybrid working and colleague support networks to menopause support and weekly More...
Grosvenor Casino The Barracuda (1 Baker St London W1U 8ED)As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows g More...
As a Chef de Partie at Grosvenor Casino Bayswater youll be the kitchen superstar in charge of keeping the culinary magic alive!From prepping ingredients to mastering the art of saucemaking your role is vital to ensuring each dish hits the right note. Your tasks are diverse and essent More...
16 Hours a week Predominant Cleaning RoleOur Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people t More...
The successful candidate will be a skilled and experienced multisite HRBP who will be involved in the full remit of HR practices and processes within our Mecca venues business. This role is responsible for supporting business needs and you will partner both strategically and ope More...
The successful candidate will be a skilled and experienced multisite HRBP who will be involved in the full remit of HR practices and processes within our Mecca venues business. This role is responsible for supporting business needs and you will partner both strategically and ope More...
Our mission is to ensure our restaurants are bustling with satisfied guests every night. Whether youre planning a romantic evening with your loved one an important dinner with clients or a celebratory meal with family and friends Grosvenor Casinos is the perfect destination. We are de More...
Our mission is to ensure our restaurants are bustling with satisfied guests every night. Whether youre planning a romantic evening with your loved one an important dinner with clients or a celebratory meal with family and friends Grosvenor Casinos is the perfect destination. We are de More...
As a Food & Beverage Manager youll bring a fresh perspective and a whole lot of personality to your team. Youll need to be confident in your abilities have a passion for delivering great food and drink experiences and be able to strike the perfect balance between profes More...
As a Food & Beverage Manager youll bring a fresh perspective and a whole lot of personality to your team. Youll need to be confident in your abilities have a passion for delivering great food and drink experiences and be able to strike the perfect balance between profes More...
Grosvenor Casino NewcastleDealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules a More...
Grosvenor Casino Birmingham Broad StreetOur maintenance team takes great pride in ensuring that their club looks and feels sharp! They bring to the role fantastic teamwork excellent technical skills and clear understanding of reactive and proactive building maintenance in delivering a More...
Grosvenor Casino Birmingham Broad StreetOur maintenance team takes great pride in ensuring that their club looks and feels sharp! They bring to the role fantastic teamwork excellent technical skills and clear understanding of reactive and proactive building maintenance in delivering a More...
Reporting to the Payments Manager the Payments Specialist will be responsible for constant optimisation of payment methods and other 3rd parties across all channels / platforms to maximize revenue and set a best in industry payments service.The Payments Specialist will be analytical d More...
Reporting to the Payments Manager the Payments Specialist will be responsible for constant optimisation of payment methods and other 3rd parties across all channels / platforms to maximize revenue and set a best in industry payments service.The Payments Specialist will be analytical d More...
Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people to work in our clubs who are committed to provi More...
Grosvenor Casino The VictoriaWith the exciting upcoming investment we will be operating two brand new cash desks within the venue & therefore we are looking for experienced cashiers to join our expanding team.As a cashier you will be entrusted with the finances of the club correct More...
Salary 13.65phBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsOutside of London Night Shift Bonus Enjoy an extra 1 per hour adding more to your pay50% Off All Food Treat you and your fami More...
