The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
911 Job openings in The Rank Group
Not Disclosed
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table demand an More...
As a Sous Chef at Grosvenor Luton youll play an integral role in the Kitchen balancing team dynamics culinary excellence financial responsibilities and leading in the head chefs absence. This position demands a culinary expert with exceptional leadership abilities and unwavering compo More...
Are you a Senior Mobile Software Engineer who thrives in a collaborative environment Do you dream in clean code and crave killer performanceThen this is YOUR chance to join our fastpaced agile team and build amazing mobile apps with cuttingedge tech.Heres what youll be doing:Craft stu More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Salary Up to 32000 per annum DOEBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsOutside of London Night Shift Bonus Enjoy an extra 1 per hour adding more to your pay50% Off All Food Treat More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Are you a Senior Mobile Software Engineer who thrives in a collaborative environment Do you dream in clean code and crave killer performanceThen this is YOUR chance to join our fastpaced agile team and build amazing mobile apps with cuttingedge tech.Heres what youll be doing:Craft stu More...
Grosvenor Casino LiverpoolWould you like to join our team of STARS at Grosvenor Casino as a dealer We rely on you to help deliver our promise to excite and entertain! If you have the right attitude are willing to learn be professional stay calm when the pressure builds and can deliver More...
The Customer Experience Executive will work within a highpaced dynamic team utilising all contact centre channels. The individual will provide outstanding customer service and build rapport with customers creating trust and presenting a credible reliable and customercentric image of t More...
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table demand an More...
Cleaner Glasgow Merchant City G1 1ULOne of the most important positions within our business you will be responsible for the upkeep and cleanliness of the club. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and profess More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Salary 16.26 per hourBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsOutside of London Night Shift Bonus Enjoy an extra 1 per hour adding more to your pay50% Off All Food Treat you and yo More...
