Service Operations Jobs in Riyadh

High school diploma or equivalent; bachelor's degree preferred. Proven experience in customer service or a related field, with a strong track record of delivering exceptional customer experiences. Excellent communication skills, both verbal and written, with the ability to art More...

Educational qualifications: Bachelor's degree in Business Administration, Marketing, Communication Sciences, or any related field. Technical certifications or courses in customer service may also be helpful. Personal skills: effective communication and good listening skills, the More...

Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Excellent communication skills and the ability to deal tactfully and effectively with customers. Ability to handle the electronic or telephone ordering system efficiently. Ability to accommodate customer requests quickly and accurately. Commitment to high service standards and achievi More...

Previous experience: Practical experience in the field of customer service or call center management, preferably having previous experience as a team leader or supervisor. Leadership and direction skills: The ability to manage and direct the work team effectively, and motivate them t More...

Educational Qualifications: University degree in Business Administration, Communication, or any related field. Skills and Knowledge: Strong leadership skills and ability to manage and direct a team. Excellent verbal and written communication skills. Knowledge of call center manageme More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

Education: High school diploma as a minimum. A certificate or course in hospitality management or a related field is preferred. Customer Service Skills: Ability to provide excellent customer service, and understand guests' needs and expectations. Communication Skills: Strong ver More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

Basic requirementREST API Integration resource who is well versed with both inbound and outbound handlers and having some SNOW ;About the clientOur client is a service-oriented organization offering IT solutions and Managed Their commitment to their customers extends to IT consulting More...

Strong Communication Skills: Ability to communicate clearly and effectively with customers, whether via phone, email or chat. Patience and Problem Solving: Ability to deal with diverse clients and handle a variety of problems and needs effectively. Basic technical knowledge: Good un More...

We’re stable. We raised $35M and have years of runway. We're remote first and have more than 10 years of experience leading distributed teams at Elastic. Our team is distributed around the world, mainly in Europe and the east coast of the USA. Be part of a healthy cultur More...

Currently pursuing complete a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated). Saudi nationality. Legally authorized to work in KSA (Leg More...

Collect and analyze customer feedback from various sources using the Medallia platform Create reports and dashboards that visualize customer feedback data and trends Provide insights and recommendations to improve customer satisfaction and loyalty Support CX Central Team and CX C More...

Educational Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Customer Service Knowledge: A deep understanding of customer service principles and how to provide excellent customer service. Leadership skills: The ability to lead the custom More...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. . Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. . Building and maintaining relationships with clients as well as with other departm More...

Make a difference every day We are a multinational organisation with a global team of 50000 colleagues. In the Middle East we operate in the Transport Defence & Advisory sectors delivering services in Asset Management Customer Experience Fire & Rescue and Air Navigation Servic More...

Act as a team member supporting a change initiative by providing analysis or monitor Take responsibility for developing and delivering change management plans and achieving outcomes for a part of the organization based on a broader change management initiative. In progress with guid More...