Inbound Calls Jobs in Ula

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Support the reservations team to ensure all key KPIs are met and maintained including conversion abandoned call rate and call quality assurance.Supporting & Handling Email ReservationsTaking Internal & External calls follow LISTEN/LQA StandardPerfect Arrival Check Rate Lo More...

As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional efficient and friendly manner. Responsibilate:Answer the phone within 3 rings utilizing company approved standard of greeting followed by reservati More...

Greeting guests as they enter and putting them on a waiting list as necessary.Providing guests with menus and answering any initial questions.Seating guests at tables or in waiting areas.Assigning guests to tables they prefer while keeping table rotation in mind so that servers receiv More...

Constantly apply standard operating procedures in your department.Demonstrate Banyan Trees brand service plus standards in all interactions.Provide a warm welcome & fond farewell to guests and assists Guests according to brand standards.Remain observant and respond to each Guest w More...

Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Offices service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities F More...